If the Seagate has been re-formatted, then you will have to go through the re-install of the drive to your MAC, the drive should have come with it's own formatting tools and drivers. These external drives usually respond better with a small program that installs a set of driver tools. If you do not have the original freeagent disc, go to the Seagate support page, look up the model of the drive and download the program and drivers for that model and version.
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Did your stepson format it on a PC or Mac? If it was on a PC, it's possible he used NTFS system and not Fat 32. Mac cannot read NTFS.
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