Electra professional nec

I have a PRI and am asking the same question. I do know that you do have to go into programming to set this up. You also have to have a COIB card installed for this to work for standard Direct Inward Dial lines.

You cannot unless you subscribe to Caller ID from your loca ltelephone company. That is a feature that you .have to pay for

return it where you purchased it.

only if your key system has caller id cards installed.

The NEC Electra Professional Level 1 has a maximum CO line capacity of 8 in any configuration. If you need more outside phone lines, you will need a different system. If you need to limit cost as much as possible, the cheapest avenue would be to upgrade to a used Electra Professional Level II. That way you can still use the same telephone instruments, but ALL cabinet hardware would be different. Also, you can only get to 8 outside lines if you have software level 3.00 or higher by using the COI-C(2A)-10 card. To verify which software version you have, I think you press FNC(3) on sta. 10 ( or the first station in the system). If that doesn't work, let me know, and we can access the system program to verify version number.

You have to make sure the phone system you have has CID cards in it. What kind of card is in the Electra phone system.

To redisplay the Caller Id Number, press the Line button again.Caller ID Scrolling is possible if you have a MIF-F(C)-10 card in the system and you have a Scroll key programmed on the phone. If you need further assistance, let me know.

I have a DK824 I bought in 2000 which did not have called ID capability - that was explained to me on purchase - if yours is 2 years old they must have kept the models the same for a long time though

External transfer to Mobile 1. Transfer 2. press 1 and external # 3. Wait for ringing 4. press feature then transfer 5. hang up

Not sure it this is a solution for ALL your problems, but...

I had a similar issue: Phone rings, caller ID info displays then seems to hesitate, then displays only "INCOMING CALL."

The issue seemed to be caused by interference with other devices on the same line (in my case, an alarm system).

Tech support had me change a setting on my TRU9466 base unit (this is one of the PowerMax 5.8ghz models). This is how we did it step-by-step on the base unit:

MENU
GLOBAL SETUP
IN-USE LINE SETUP
select LINE 1
switch to TYPE B

This seems to have solved the Caller ID "interference" issue -- my Caller ID now displays as it should. The Tech Support person suggested trying that TYPE A/TYPE B setting on "OFF" if TYPE B didn't solve the problem, but thankfully, it did.

Now Cheryl, it sounds like your issue is more involved than this -- I didn't have any connection problems -- but perhaps they're related -- you might try my solution.