KitchenAid KEMC377K Convection / Microwave Oven Logo
Posted on Nov 20, 2009
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My Kitchenaid Superba kaw38avm726 microwave does not heat

My Kitchenaid Superba kaw38avm726 microwave does not always heat. First use, yes, use again immediately and it won't heat. Wait 15 minutes and it heats. Repeats this over and over.

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  • KitchenAid Master 43,501 Answers
  • Posted on Sep 30, 2010
Anonymous
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Hi,
Here is a tip that will help you to figure out what is wrong with yourMicrowave Oven....

Microwave Oven Basic Troubleshooting Tips

heatman101

dhjjd

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  • Contributor 1 Answer
  • Posted on Dec 26, 2012
Joseph Hartung
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Something dripped between the slots on the top edge of the oven door. The drip went down between the glass. How do you clean the glass when its between the two? Please advise.

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Kitchen aid Superba Microwave/convection built in above over. Need to change light bulb. what do I have to remove to pull micro out to change light bulb. model KAW38AVM726

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I have a KitchenAid Microwave that the tension spring is broke. I need to order a replacement part. The model is KAW38AVM726. I have seen the same model number on your website, but it seems the model...

That model number does not look right. Please check the tag on or in the unit again.

You can find helpful exploded view diagrams and order parts here.

There should be a "mini-manual" (tech sheet) hidden inside the unit behind the control panel or hidden on the left side behind the grille, which is very helpful when troubleshooting, testing, and locating components.

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At our Web site, we have a video available showing how to remove a typical over the range control panel assembly in under 5 minutes.

If you don't find yours, or if you want to look at it without disassembling the oven, you should be able to download it here.

The door springs must be replaced in pairs to keep the wear even.

We're happy to help you with free advice and we'd appreciate your thoughtful rating of our answer.
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This is usually caused by either a bad door switch, a loose door switch mount (which are pretty simple problems to fix) or occasionally a problem on the control panel.

Even though a door switch clicks, it may still be bad inside. Its continuity must be checked.

Door switch or mount trouble can be caused by slamming the door or by opening the door while it's cooking without hitting the Stop pad first.

There are plastic mounts inside the microwave which hold the door switches and onto which the door latches lock when you close the door.

The screws on these mounts may be loose. If they get too loose, the switches will not be activated properly.

Sometimes it's a broken tab on the switch holder, allowing the switch to rotate just out of position. This tab can be hard to see, since it is under the bottom edge of the switch.

One test that sometimes helps is to gently lift up (and/or push down) on the door or handle as you try to start it. If it works or tries to work, then it's a door switch mount or door alignment issue.

If you or someone you know decide to look into it, we have critical information on safety, disassembly and door switches at our site, and our link is at our listing here on FixYa:.

You can find helpful exploded view diagrams and order parts by entering your full model number here.

There may also be a "mini-manual" hidden inside the unit behind the control panel or hidden on the left side behind the grille, which is very helpful when troubleshooting & testing.

If you only need a switch, you can order one from us for $5 postpaid.

If you think the problem is on the control panel, we repair these nationwide by mail for $39.95 postpaid in most cases.

We're happy to help you with free advice and we'd appreciate your thoughtful rating of our answer.
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