Setting Amana Heat Pump Thermostat.

switch thermostat to emergency heat. Call for service the unit should be under warranty. Be aware that using heating strips will cause your electric to go extremely high.

The Orange wire for the reversing valve and used with a Heat Pump
If you have a heat pump, then yes. If you have a gas furnace then no. If you have a HP and the reversing valve is not connected, then you might just be using the emergency electric heat strips. :-o

You can get an operators manual on Robertshaw's web site. The fault could be that it's too co;d outside for the heat pump to be efficient. Once you get the manual you'll be able to find out exactly what's wrong.

You have a heat pump unit most of the time the unit will operate in normal mode heat setting on your thermostat but when the temp of house can't keep up the emergency heat will kick in. With that being said you can switch the t-stat to emergency mode and that will take the heat pump out of action and bring in the back up heat. You might have electrical heat strips or maybe a fuel such as natural gas or propane. hope that answers your question Ken

If your thermostat has an emergency heat setting this means you have a heat pump system.
Yes you need to set the thermostat to heat for heating the house.
The emergency heat setting should never be used unless your outside unit is not functioning.
The emergency heat setting overides the heat pump (the outside unit will not be energized).
The emergency heat setting will run the auxillary heat (heat strips) only.
When the thermostat is set in the heat position the heat pump will run to heat your house.
If the heat pump can't keep up (extreme cold) then then the auxillary heat will kick in to augment the heat pump until it satisfies the thermostat settings. If your room temperature gets 2 degrees below your thermostat setpoint, your auxillary heat will kick on. Example, say you are going to be gone a couple of days and you turn your heat down to 60 degrees. When you return and it is 60 degrees in your house, you turn the thermostat up to 70 degrees. Since you are turning the temperature up 2 degrees or more (10 degrees in this case) from the 60 degree room temperature then the heat pump will come on and the auxillary heat strips. The unit will continue heating like this until the temperature in the house gets to 69 degrees and the heat strips will turn off and the heat pump will continue to run until the 70 degree setpoint is reached.
Hope this helps.
SeagullAC

I don't think the Amana ASZ14 Heat Pump has a reset switch, but you can still reset it by resetting the power (when it's not running... turn your thermostat OFF first).

To reset the power, locate your circuit breaker box. There should be a double-breaker for the Heat Pump and another double-breaker for the Air Handler. Turn them both off for at least 2-3 minutes. Then flip them back on and turn your thermostat back ON.

You're thermostat may also have a RESET button that you can push. I have to reset mine every time I change the batteries in it.

Here are some more repair tips...

Heat Pump Troubleshooting & Repair:
http://www.hometips.com/repair-fix/heat-pump.html
Heat Pump Troubleshooting Repair

Amana ASZ14 web page:
http://www.amana-hac.com/products/heat-pumps/14-seer-asz14
ASZ14 Heat Pumps

Amana ASZ 14 SEER Technical Manual (45-page PDF):
http://www.manualslib.com/manual/877256/Amana-Asz-14-Seer.html
Amana ASZ 14 SEER Technical Manual

Amana ASZ (and ASX) Service Instructions (66-page PDF):
http://www.acdirect.com/media/catalog/files/RS6200006.PDF

2.2L Engine To Remove:

1. Drain the cooling system.
2. Remove the exhaust manifold heat shield.
3. Remove or disconnect the following:
4. Thermostat housing to water pump feed pipe
   
5. Remove the thermostat cover bolts from the thermostat housing.
6. Remove and discard the thermostat housing O-ring.
7. Thermostat assembly
   
8. Twist the water feed pipe while pulling to remove it from the water pump. Remove the water pipe from the water pump assembly.
9. Remove and discard the seals from the water pipe.
10. Remove the inner thermostat sleeve.
11. Remove the thermostat assembly.

To Install:

1. Install the thermostat cartridge into the thermostat housing while aligning the cartridge tangs up with the thermostat housing bolt holes. This will assure the inner sleeve can be completely installed.
2. Align and insert the inner sleeve notch into the thermostat housing. If the inner sleeve notch is not properly positioned, the sleeve will not completely seat into the housing.
3. The water feed pipe seals can be slightly lubricated with silicone gel to aid during installation. Install a new O-ring on the water pipe.
4. Position the water pipe into the water pump assembly.
5. Seat the water feed O-ring by pushing and twisting toward the water pump. Take care not to tear or damage the O-ring.
6. Install the thermostat housing cover to the water pipe. The water feed pipe has a locating tab to assure proper alignment.
7. Install a new thermostat housing cover seal into the recess groove.
8. Position the thermostat housing cover into position.
9. Install the thermostat housing cover bolts and tighten bolts to (89 in-lb 10 Nm).
10. Install the exhaust manifold heat shield.
11. Fill the cooling system.

the outdoor thermostat is normally used when the temp is low enough that the heat pump cant keep up with the demand for heat so the thermostat is used to shut down the heat pump and heat by auxillary heat only

If it is a heat pump it may not have enough oomph.

check the back up heat coil or emergency heat available heat pumps have a defrost which need backup heat the three way valve outside will change position indoor coil will warm up to thaw ice