Hi got a Nokia phone, when I make or get a call I can only hear caller with loudspeaker on, they can hear me OK via the normal voice mic.
Hello, Are you try to say that you cannot hear calls through the earpiece? If that be the case, its either the phone earpiece is bad and you need to change it, or the fault might be from the phone board, that is, you need to reformat the phone with software and this can be done in Nokia shop and any phone repair shop.
You also have an option of using a earphone instead of using the phone speaker because it might be noisy and not very clear.
Take care.
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