IT WAS INSTALLED 8 MONTHS AGO IN A BRAND NEW HOUSE AND HAS NEVER WORKED. I PLUG IT IN AND THE MOTOR MAKES A SOUND BUT TURNS OFF AND NOTHING HAPPENS. I PLUGGED THE MOTOR IN DIRECT TO AN OUTLET(WITH WATER IN THE TUB) AND THE JETS CAME ON SO THE MOTOR IS OK. WHAT COULD BE ANOTHER PROBLEM. THE PLUMBER SAID IT SEEMS TO BE THE CONTOL MODULE MIGHT BE BAD
If you have plugged the tub into another outlet and the jets work fine, it is not a control module problem. The tub should be plugged into a gfci outlet. If it is, there may be a reset switch on the plug it is plugged into, or there may be a switch somewhere else in your bathroom that has the reset switch on it. You can buy a tester for about $3 or $4 that plugs into your outlet to test if it has power. Hope this helps.
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