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The headphone jack needs to be replaced. Sound gets switched from speakers to headphone there. When the headphone plug is removed from the tablet the connection inside the jack is lost.
Try them in another device to eliminate a faulty jack, if they still dont work the head phone may be faulty, return to seller and ask for a refund or replacement.
But also try a different head set in the jack to see if the jacks working properly.
ibm sound card is not faulty, because you are getting sound with your head phone. The head phone jack have two functions 1. to give output to head phone 2. to disconnect internal speakers when you plug in head phone. The jack for headphone in normal position not give connectivity to internal speakers. SOLUTION : REPLACE THE HEADPHONE JACK. I think it will help you.
If you are getting sound through your speakers then the sound system is working. If you lose the sound when using the headphone jack then either the headphone jack is faulty or your headphones are...
Although, rarely, you may find that opening the alsamixer from the terminal will fix the problem as some versions of Ubuntu have a special volume control for the headphone jack....
You will need to open the mixer as the Administrator
Type
su aslamixer
When you plug your headphones in there is a dis connect the head phone jack should be contacting to break the circuit to the internal speakers. Try a different head phone set. If this doesn't work, the female jack is (in the computer) is probably malfuncitoning. This will require a decent repair man...
If the sound is coming you have installed the driver properly
try to change the head phone jack , if doesnt help it could be the problem of your head phone socket. because when you insert the jack , circuit inside the headphone socket closes and your outside speakers will be off
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