Hello,
Please note that: a drive formatted with FAT32 file system will not see NTFS formatted file system, whereas, a drive formatted with NTFS file system will definitely see FAT32.
To make it clearer, this means that, if on your system, your hard drive which is having the operating system installed on it, is formatted with FAT32 file system, and you bring an external drive, or even a backup drive which is formatted with NTFS file system, and you plug it to your system, the system will detect it but it wont be able to access the full drive capacity, you will just see it in the device manager page that it is connected.
But If it is Vice-Versa, the NTFS formatted drive will detect the FAT32 drive.
Now in your own case, if your system is formatted in NTFS file system and you plug in your external drive which is NTFS formatted also, then it means that you have some hidden partitions on your external drive, so when you plug it, try and do this:
Right-Click on my computer icon, select manage, then go to Disk Management Option.
On the Disk management option Page you should see ALL the drives installed on your system, including the hidden ones, so what you will just do is, try and locate the one representing your external drive, and right click on it. then select "Change Drive letter and Paths", and give the drive any new, unique letter (i.e alphabet) different from the ones already on your system, and click on OK.
If you see any other hidden drives there, do the same thing to it.
This should make your External Drive to be detected automatically.
Also Make sure that the USB port that you are using is a USB 2.0 port, and not USB 1.0 port, you can just try the other ports there, to be sure.
Hope this helps you out.
Goodluck!
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