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Turn vac over, take of the access plate covering the brush roll, may be 2 to 4 screw. Then you can get to the brush roll and belt. It uses a Bissell Style 7 belt.
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sounds like your brush roll is seized. Remove the brush roll (see picture) and make both of the end caps spin freely. If not, replace it and you should be set.
*An example of a brush roll* Make sure that the brush roll spins freely.
most likely the small belt that turns the brush roller came off or broke, thi item can be purchased where you bought your unit. also, after you replace the belt, clean out tangled hair or strings that may have caused the belt to go.
Brush Belt broken or disconnected. Very weak belt. Colossal engineering mistake by Bissell. Belt itself and its components are under way to much stress for the size they developed to perform their task. For Quality Control to let such an obvious blunder pass can only mean that it was intentional for reasons, Im sure, beneficial to Bissell and costly for the consumer. No telling how many people buy another entire machine when this rubberband of a belt breaks like it was intended. Bissell is not a consideration of myself or anyone I can enlighten.
metal rod that holds belt is very hot
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