Commercial walk in freezer door damaged needs repair or replace?

Try sealing the door with tape to see if the thermostat will work to turn it off.
My Kenmore upright freezer had a separate cross seal down quite low, on the freezer not the door. I reversed the door seal so the damaged top part was below the cross seal and voila, no more leak.
If it needs a thermostat I suggest getting it sealed first. Mine was only 10 or so years old but Sears Parts said seal no longer available. Good luck

Every one of the issues the techs gave you are possible solutions.

Hello;

My name is Peter. I am a retired field service refrigeration technician.

1.) Due you have the freezer in your garage? Freezers and refrigerators are not designed for the drastic temperature change through the seasons. If you had a service contract, your contract would be canceled.

2.) If you can run a piece of paper between the top door gasket and the freezer body you do not have a tight seal. Repair - Recondition the gasket. Wet the door gasket with water, with a hairy dryer heat the gasket while genteelly pulling the gasket out to expand with a spatula.

3.) If the gasket is good, then you are getting moisture either thru the top front of the unit or the top of the door.
a.) Inspect the liner where the ice build-up is. Are there cracks? Repair - Seal cracks with a good silicone adhesive.
b.) Inspect the upper door section and the front top of the freezer for possible leaks in the joints. Here again seal with adhesive.
c.) If the top of the door is expanded, then you have moisture in the door and need to replace the door. You will never get the moisture out of the insulating material.

Carolyn,
If this is a commercial freezer we offer a custom made gasket option. It's a simple process at coolergaskets.com

Step 1: visit our custom made gaskets page HERE and identify the gasket profile material that best matches your existing gaskets.

Note: If you have a hard time with this we offer a $1 gasket sample ring.

Step 2: Input the outside edge dimensions you need your gasket to be (length and width) and how many sides it has (3 sided gaskets are most common for walk-in coolers/freezers, You will want precise measurements. Here's our " How to measure your gasket" video.

Step 3: Select the quantity you want and add that gasket to your cart where you will be able to proceed to check out there. Then relax because your gasket is in good hands!

Hi - Modern freezers have increased storage capacity and keep more even temperature that may require the compressors to run longer but use less energy. Was the unit disconnected previously for any reason? If so, freezer requires a minimum of 4 hours to cold down completely. Confirm that the temperature control is not set too cold and that the door is not being open frequently. A dirty, cracked, worn or poorly fitted door gasket can allow warm air to enter the unit causing it to have to run longer to remove the warm air. Leaks in the door seal will cause freezer to run longer in order to maintain desired temperature. Cleaned the gasket, if it is too damage then it will need to be replace. You can check and see if the door seal is bad by, placing a dollar between the gasket and cabinet. Check to see if the door is being blocked by anything stopping it from closing properly. If nothing is stopping the door then replace gasket. Keep in mind that there should also be at least 4-6 in of air space on all sides of the unit. If freezer is built in or has items stored on top that cover the unit, the can cause long run times, high temperature in the freezer and premature failure to the unit. Do not block the toe grille on the lower front of the unit. Sufficient air circulation is essential for the properly operation of your freezer, about 3 inches around the unit.

We sell all kinds of parts for commercial refrigeration. Both items for this model would most likely be factory stock items and would come directly from True Refrigeration. Feel free to call us if you would like a quote on the parts or if you have other refrigeration questions. 1(800)3199-0690 - Lauren

When the temp gets back down to running temp the vacuum will return if the gaskets are properly installed.

If you need further help, reach me via phone at https://www.6ya.com/expert/dan_73bbd84fe1d95b61

either you need to put spacers under the door on the door pin to raise it up.you may need to bend the doon. or replace the door gasket

If you need further help, I’m available over the phone at https://www.6ya.com/expert/dude_653d05454b389bba

I have a EVL201NXRQ05 upright whirlpool. It was purchased in Nov 2008 in the Summer of 2009 the gasket was leaking at the top of the door. The gasket on this door snaps into place (no hardware needed). The problem is the door was bowed in the middle pulling the gasket down and away from the metal frame of the freezer - to the point the magnets in the gasket would not touch in the middle of the opening. I requested a new door while under warrantry. The door did not appear to be repairable it is a glued/foamed-inplace assembly. The new door looked straight when I installed it last summer and now it is bowed but not yet leaking. Whirlpool has a design / manufacture problem with this door design. I have received an extended warranty option from Whirlpool this past week 4 months after the factory warranty has expired. I suspect they know they have any issue, but not much is written about it. I may end up buying the extended warranty, but first I'm going to where I bought it to complain.

No choice but to move your food to a secondary unit & defrost the walk-in. If you go chipping around your condenser you risk more damage. Hopefully you have seperate breakers for you walk-in vs other cold storage areas.