My daughter has put a code in her phone and locked herself out it keeps on asking to Enter puk and has puk lock on the top of a black screen, I don't know what to do
Hi Christine,
Do not worry about anything. You can easily obtain the PUK code without any charge, from your service provider by calling on Customer care number.
PUK is PIN Unlocking Code. When you enter a wrong PIN for 3 times the SIM gets locked and asks for a PUK code. Once you get the PUK code from your service provider you can create a new PIN for the SIM card.
Please note that if you Enter a Wrong PUK 10 times your SIM card will be corrupt and you will not be able to use it. So please do not try to guess the PUK.
PUK code cannot be generated by any software. Only your service provide can give you the PUK code for your SIM.
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