If you go under settings there is a reset there. You should also be able to access your songs from your PC when u plug in your USB & could delete songs there. Might also want to look into getting a micro SD if u don't already have one. Good luck!
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I have a dffierent mp3 player Colby with a usb and I had the same problem. Try deleting the songs from the device itself. If you go into folder view if you havet hat option and choose the song it says to play or delet, at least that is what mine says. It may take awhile to do it one song at a time, but you should have the option of deleting the songs from the actual mp3 player.
I also had minenot show up, mine was do to deleting some of the software off of the player to make more room for songs. I never used podcasts and other files that came on it, so after I deleted them my songs stopped showing up. I just copy the songs to my mp3 player now, and delete them one by one. Hope this helps you.
I'm not sure what you are asking, but maybe my experience can help you. I was using Windows 2000 (it has no DRM) and the Sansa C240 was displayed in Windows Explorer like a removable drive. I could copy and delete files in Windows Explorer. I switched to Windows XP and when I connected the C240, no files were displayed for it in Windows Explorer. I realized that XP had DRM and all the media files had to be transfered with Windows Media Player. When I opened WMP, it recognized the C240, but it didn't list any of the mp3 files I had already loaded on the C240. WMP asked if I wanted to delete all the media currently on the C240, but I clicked No. After that, WMP worked like the old files didn't exist. It would only delete files that had been copied to the C240 when it was synced. I would recommend that you use Windows Media Player (or WinAmp) to delete all old media files on the C240 and use the sync button to copy and delete files from the C240. See Windows Media Player help for details.
Connect the Sansa to the computer.
On the computer, Go into Start --> all Programs --> Windows Media Player
When Windows Media Player is open, make sure you have version 10 or 11.
Find the icon of your Sansa on the left-hand side - click the plus sign next to the Sansa
Click on the songs folder
Click on a song name
Hit "delete" on your keyboard
The song is erased.
For instructions WITH pictures, go to www.microsoft.com and enter "Windows Media Player help" as your search term
Attention: resetting the device will delete all the songs..
You can try to reset the device by pressing the power button for about 15 to 20 seconds..if that doesnt work I would recommend you to go to the sandisk site to update the firmware on your device or you can contact sandisk to they can help you with updating the firmware on your device..Please follow the link below to get the firmware http://www.sandisk.com/Retail/Default.aspx?CatID=1376
The number for sandisk is 1-866-726-3475 Please rate accordingly Thank you Computerrep
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