Question about Panasonic KX-TM150B Digital Answering Machine

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Parasonic auto-logic answering machine

We are trying to connect this to a multi roll over state agency phone, when I plug the machine into the phone, the phone goes dead, does this mean the answering machine will not work on this phone system?

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Hello, yes it sounds like your trying to connect a "analog device" to a "digital" telephone. If you wish to connect the answering machine to answer your line or lines, you should contact your facilities maintenance department and see if they can "hardwire" your telephone line (your primary phone number), to another jack in your office so your answering machine will work by being placed in "parallel" with your phone system and your primary phone number. If you have more than one phone line (number) you wish for the machine to answer, you will need to ask for a "analog extension" from your digital phone system and have it programmed to ring when any of your roll over lines ring. However, keep in mind the machine can only answer one call at a time, the other simultaneous callers will get a ring no answer until the first caller has hung up. Good luck, hoped to help. CG

Posted on Feb 14, 2008

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