Hi,
Follow the instructions below to set date and time on printer
Setting the date and time on an HP All-in-One
Follow these steps to set the date and time from the control panel.
-
Press Setup
.
-
Use the right arrow button (
)
to highlight Tools
, and then press the OK
button.
-
Select Date and Time
from the Tools
menu and then press the OK
button.
-
Enter the month, day, and year by pressing the appropriate numbers on the keypad.
After the date is entered, the Enter Time screen displays.
-
Enter the hours and minutes by pressing the appropriate numbers on the keypad.
After the time is entered, the Tools
menu displays.
-
Press the Back
button to return to the main menu.
Follow the steps to solve "Unable to Recieve Fax" IssueBasic requirement are..
1. Rings to answer should be 2 rings greater than your Answering machine rings or Voice mail ( set it to 6 instead )
2. Auto Answer should be on
3. Turn off ECM ( Error Correction Mode )
Use these steps to change the
Rings to Answer
setting.
-
On the product control panel, press the setup button (
).
-
Use the right arrow key (
) to select Basic Fax Setup
and then press the OK
button (
).
-
Use the right arrow key (
) to select Rings to Answer
and then press the OK
button (
).
-
Use the right arrow key (
) to select the desired number of rings and then press the OK
button (
).
Make sure that the Auto Answer feature is turned on
When
the Auto Answer feature is on, the HP fax product automatically answers
incoming fax calls. When off, the HP fax product does not answer any
incoming fax calls. To turn on the Auto Answer feature, follow these
steps.
-
Press Auto Answer
on the product control panel. When the Auto Answer
button is lit, the feature is turned on.
-
Try to receive a fax.
Make sure that ECM is Turned Off ( Error Correction Mode )
-
On the product control panel, press the setup button (
).
-
Use the right arrow key (
) to select Advanced Fax Setup
, and then press the OK
button (
).
-
Use the right arrow key (
) to select ECM
, and then press the OK
button (
).
-
Use the right arrow key (
) to select Off
, and then press the OK
button (
).
Try to Receive Fax Now.
These steps should resolve the issue and you should be able to receive fax
Thank you for contacting FixYa Team
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