Hotpoint 6kg Aquarius , pre wash keeps flashing, so it is not washing......can you help

Unplug it from electric socket to see if that unlocks it.

Many or even most washing machines will not run if the door lock switch is not working. Open and close the door a few times to see if the light stops flashing. You could press on the door where the latch is and see if that makes a difference.

Have you checked the filter if fitted? Sometimes washing machines will not spin if they're not empty.

Sure, You can download from the Hotpoint site. The manual you want is here:

http://imagebank.indesitcompany.co.uk/brochures_online/pdf/Hotpoint/Laundry/aquarius-6kg-wd-19505772000.pdf

tung

Have you checked for blockage in the pump. Or the have been some problems with a ball that sits in the hose between pump and the drum. This can block the water. Check this berfore purchase new pump.

If you spin the drum by hand, and it is niosy and rumbling then the main drum bearings have failed.
If under 5 years old, then you should be able to get it repaired under Hotpoint 5 year guarantee, You just pay for labour and call out, cheapest option, it is not really a D.I.Y job, as it is quite involved, and entails a lot of work.
Please rate my advice.
Thanks.

Look for the problem in manual:
http://www.hotpointservice.co.uk/hs/pages/manual/manualSearch.do

this sounds like cold water supply not getting to the machine, test the supply from the house is working, is the machine buzzing slightly when it should be filling, if so the fault is the house supply to the washer, if the supply to the washer is fine, check the cold water solenoid for open circuit, thats about all it could be, if it worked fine before, if i have helped rate me please