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You should try and access the files on the camera directly via 'my computer'.
Even without running the supplied software, the computer should see the camera as a storage drive and list it in 'my computer'
You can then open you camera files, and drag and drop or copy and paste the pictures.
your screen is broken, some one must have accidentally put pressure on just the screen. The smae thing happened to my screen now i am looking to buy a new screen
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