I bought a 2 gb compact flash card. Are these not

No, the designs on a memory card for the Memory Craft 300e do not work in the MC8000, or vice versa. The designs on memory cards for the MC9500 will work in the MC300e. See http://janome.com/en/learn/software-lessons/transferring-designs/compact-flash-card-mc9700-mc9500-and-mc300e/ for some information. The physical cards appear to be the same. If you have extra space on an existing card, you could put another file onto the card with the appropriate format for the other machine.

The MC300e reads a .JEF file; the older MC8000 reads the .SEW file.

I hope this helps.

Cindy Wells

Hi what you need to do is change the format as it is only able to process the one format.
What you can do is search online for software that converts the formay for you most of these sites are free so have a look you whould find plenty.
Alot of people have this problem but changing the format get round this ok let me know if you need further assistance ok

FAT error fixed! Formatted using my Canon SLR camera.
I would like to credit whomever it was that suggested using the Camera to check if the card was working for the thought. I had spent many hours attempting to format and reformat my cards using Windows 10 64bit Pro machine. They would work perfectly fine on the computer but would fail on my MC 10001 every time. The MC also failed when trying to format on the sewing machine. Then I stumbled across this thread. I can only guess that the age of technology has become incompatible with the way my computer formats the card. Once I formatted using the camera, everything magically works. Of course, I needed to reformat using the MC machine; but, that was a breeze. I hope this helps someone!

Move the designs to the emb folder

Since you are able to view them from the ATA (Compact Flash) card on your computer and the designs are in *.jef format you should be able open them on your machine. Make sure you have selected to view designs from the ATA memory card and not the ones stored on the machine or from the External Card Reader box.
There is an additional program called Customizer that you can import designs, edit, and transfer them to your ATA card. Mine was part of my package deal when I purchased by 9700.

# Insert your memory card into your computer's reader if you have one. If not, you can purchase a multi-format USB Memory Card reader from Amazon.com or Buy.com
# 2 Open up 'My Computer'. You should see it under the list of available drives.
# 3 Check its contents first to make sure that you have the right drive.
# 4 In 'My Computer', right-click on the drive and choose 'Format'.
# 5 Leave all the options as they are and click on 'Start'. This is a non-reversible process so make sure this is what you truly wanted to do in the first place.
# 6 Once the process is completed, take the memory card out and insert it into your Digital Camera or any other device. Try to browse to it to make sure it works fine now.

The solution was sooo easy.....one of my online embroidery groups suggested to put the card in my Janome and let the machine format it. It took about a minute and did not tell me what it was doing..and It worked! It put two folders on my card, Emb5 and ord#5, and I was to copy the jef files into the Emb5 folder, which I did and bingo! my Janome 9500 read the card and produced a screen with my jef files in it. I am a happy camper....I don't know if this works with all Janome machines but it did with mine.
Thanks for being here to help.
Pepsi lady

I have the same machine and if you watch the dvd included with the machine it says to use a MC no bigger than 1 gb. I use a 512mb and it works fine. Your computer may not have a MC port so you will have to purchase a memory card reader which you can purchase on ebay or at Fry's for around 10 dollars. All the files need to be saved on the MC card as a SEW or JEF file. When you go to your machine touch the emb. key then the disc key and you should see your files. You may also need to turn the page; sometimes it save it on different pages.

Firstly, format your compact flash card on your embroidery machine. This is presuming you have embroidery files in your jef format your machine reads on your computer. Place your compact flash in the compact flash card reader writer connected to your computer, open the compact flash card in your computer, open the file emb5. Now you can simply copy and paste a design from your computer to your flash card. It works for me. Goodluck.

Is your memory card larger than 1GB. If so the machine may not be able to read it. You will have to use a MC with 512MB or less.