I frequently get an E10 error code when the machine is filling during the rinse cycle. Also the fabric softner/bleach dispenser often backs up with water. If I clean the screen b/w the cold water hose and the machine I can wash several loads without this error or water back up. Any suggestions how I can prevent this long term

Hello Denise C - There are several things that could cause the bleach to not dispense into the washer. Are you sure the liquid in the dispenser after the wash is bleach? If it is pure bleach, the solenoid that lets the water into the dispenser is not working. This solenoid is located on the back of the dispenser. It only gets voltage during the dispense time and fills the bleach dispenser with water. The bleach dispenser fills while the washer is filling for the rinse cycle.



When the washer begins to fill for the rinse cycle, the bleach solenoid is energized and water flows into the bleach dispenser cup. When the cup is full the water siphons out and bleach and water flow into the tub.



If the liquid in the bleach dispenser is pure bleach you may need a technician to diagnose and repair the problem. The voltage will have to be tested to the bleach solenoid and a volt meter is required.



If the liquid in the bleach dispenser is water you probably need to clean the dispenser cup. Scum will build up in the siphon tube and stop the liquid from going into the washer tub. The incoming water will dilute the bleach and overflow the dispenser cup and run into the tub.



Remove the insert from the bleach and fabric softener compartments. Clean the bottom of the insert and the bleach and fabric softener compartments. Reinstall the insert and put the drawer back inside the washer.



To test the siphon action slowly pour water into the bleach compartment. When the water level goes above the maximum line stop pouring. The water should all drain out. You may also test the fabric softener compartment the same way.



I do hope this information proves to be helpful.

Hello - There are several things that could cause the fabric softener to not dispense into the washer. Are you sure the liquid in the dispenser after the wash is fabric softener? If it is fabric softener, the solenoid that lets the water into the dispenser is not working. This solenoid is located on the back of the dispenser. It only gets voltage during the dispense time and fills the fabric softener dispenser with water. The fabric softener dispenser fills while the washer is filling for the rinse cycle.

When the washer begins to fill for the rinse cycle, the fabric softener solenoid is energized and water flows into the fabric softener dispenser cup. When the cup is full the water siphons out and softener and water flow into the tub.

If the liquid in the fabric softener dispenser is pure softener you may need a technician to diagnose and repair the problem. The voltage will have to be tested to the softener solenoid and a volt meter is required.

If the liquid in the fabric softener dispenser is water you probably need to clean the dispenser cup. **** will build up in the siphon tube and stop the liquid from going into the washer tub. The incoming water will dilute the softener and overflow the dispenser cup and run into the tub. The instructions for cleaning the dispenser should be located on page 43 of the use and care guide that came with the washer.

If you don't have the use and care guide these instructions will help. Open the dispenser until it stops. In the left rear corner of the dispenser, there is a release that is labeled push. Press down on the push area and you can slide the dispenser drawer out.

Remove the insert from the bleach and fabric softener compartments. Clean the bottom of the insert and the bleach and fabric softener compartments. Reinstall the insert and put the drawer back inside the washer.

To test the siphon action slowly pour water into the fabric softener compartment. When the water level goes above the maximum line stop pouring. The water should all drain out.

Hope this information proves to be helpful however if it is ineffective please contact a professional to move forward accurately.

You have to do it manually. Ugh. See below from manual:

Liquid Fabric Softener (Manually add during rinse cycle)
1. Turn OPTIONS knob to FABRIC SOFTENER
2. Measure liquid fabric softener carefully, following instructions on the bottle, and add during the rinse cycle.

OPTIONS (on some models)
Set this option when planning to manually add fabric softener during the rinse cycle or when you use extra detergent or bleach to clean hazily soiled items. It provides an enhanced rinse.

Fabric softener is to slow mix with rinse water in the rinse cycle... check the cold water supply line for a clogged screen or a clogged dispenser box cover... hope it helps

despenser for softner and bleach won't dran

Got a Brand new LG ~ WT5001CW toploader today. I did 2 loads of wash. Theres a Bleach Dispenser on the top left side but I didn't use it. In the middle of my 2nd wash I noticed the bleach dispenser was full of water. I thought well maybe after the rinse and the spin it would take the water out. Well when the cycle was complete the Bleach Dispenser was still full of water.
I took the Bleach dispenser out and checked the holes to see if anything was plugged, didn't look like it. Was wondering if anyone knew how to solve this problem or do you think that since I took the bleach dispenser out and put it back it that it might work for my next load ??
Any opinions will be greatly appreciated !! Thanks Much !!

Run some vinger through it. Fabric Softner leaves a filmy residue that can clog it up.

Remove the dispenser cup and clean it. Be sure to use He soap.

Thanks for using FixYa - a 4 THUMBS rating is appreciated for answering your FREE question.

The control board program has many sensors built into the unit to determine when to dispense the bleach and the softener.  LG tech documents doesn't list when these liquids are dispensed so there must be a program that matches the current operation and loads of each wash program.  That's the best answer I can give you at this time.

I'm sure you heard a small motor running from time to time during a cycle. That moves an "arm" which sends water to the different chambers during a cycle. Fabric softener is dispensed when water goes to that chamber and dilutes the fabric softener. That chamber then empties by a siphoning action.
If you want to narrow down the problem a little to help trouble shoot -- put some wet rags in and run the Rinse and Spin cycle with some fabric softener. If the softener is not dispensed, then you know that the water isn't being sent to that chamber properly.
If you are intrepid enough to take the top off your washer, do that and see if the arm appears to be moving during a normal cycle. Maybe the arm got dislodged or broken during the move.
If water isn't being diverted properly, I think this calls for a real repair person.