Motorola Mobility Karma QA1 Cell Phone Logo
Posted on Nov 09, 2009
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My daughter's friend dropped a dresser on my phone. The screen is completely black except for a crack that lights up when the phone is turned on. Phone still works, just can't see anything on the screen.

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bikinibaking

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  • Expert 137 Answers
  • Posted on Nov 09, 2009
bikinibaking
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Joined: Nov 09, 2009
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Your screen is cracked. you will need to purchase a replacement ...

if you have insurance that is good!!

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Sorry, kidding aside, that sounds a lot like the LCD screen panel itself is damaged. Unfortunately there is really no way to get a replacement screen installed for less than what you paid for the TV new.

If your warranty is still valid, you can always try returning it to Walmart and see if they will exchange it for a new one. I don't think the part about you dropping it would help your cause though, so maybe leave that bit out.

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Hi,

Dropping the netbook will have probably broken the LCD screen.

There is no other way to repair the problem without replacing the screen itself. You can however use a external monitor and use the keyboard to toggle between the two screens.

I know this is probably not what you wanted to hear but unfortunately LCD screens are fragile so a good knock can crack them causing only one half or the part or the screen which is not broken to show. The backlight itself sounds like its working as there is still light showing behind the cracks.


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