I couldn't reset the password of my netopia router. You gave me the directions but there is something I don't have it. It is the challenge number. Then, there is a page to get in a do it but when I tried it said the browser can't open the page. Now I don't know what else I can do. Also they talk about the IP address that I have to change it but when I do it the computer didn't accept it.

"Try http://www.fixya.com/support/r11153882-general_routers_reseting"

In order to get your router back to the original settings, you must push in the reset button (usually on the back of the router) for somewhere between 10 and 30 seconds depending on the router. You may need a pin or something small to push in the button, because it can be recessed. Once you have reset the router, the username and password will be changed to the defaults, admin and password, respectively. One thing you must remember is that resetting the router will change all of the router settings back to the factory settings. This means you will lose all of the changes you made since you got the router. Make sure to write down any things you've changed, so you can change them back after the reset. Also, I recommend updating to the latest firmware after the reset.
If you need more help post back! Thumbs and testimonial are welcome!

You may have to reset it if you have forgoten. Check out the owners manual for how.

http://www.netopia.com/support/hardware/manuals/SoftwareUserGuideV77-Clsc.pdf

It will be better if you reset the router completely to its default settings and just reconfigure it back, to reset it just press and hold the reset button of the router for 10 seconds while power is ON......then reconfigure it after that.....

Here's a link to instructions for resetting your router and new password.

http://www.netopia.com/support/hardware/technotes/CIR_006.html

Hi! I will be more than glad to assist u in this concern..the modem wont talk to the router bcoz the router is not properly setup.. if you are using a cable modem from ur cable company provider- u need to do a mac clone on the router u have to clone the mac address of ur computer. normaly the mac of ur computer is the one register to your cable company and on the setup page of the router just selct on the internet setup, dhcp after clonning the mac address of your computer. u need to connect ur computer directly to the router and then after doing the process connect the router to the modem. if u are using a username and password, u have to use the pppoe settings on the router, if ur isp set a static ip , set it up to the router, to check the ip setting of your isp.. connect the computer directly to the modem and check if u have internet.. then click on start, run and type cmd,it will give u a dos prompt and from there type ipconfig/all and it will show u the ip address, subnetmask, default gateway, dns server.. I hope this will solve ur concern..

Reset your netopia by holding the reset button in for at least 30 seconds.

Reconfig your netopia again.

You do this by opening internet explorer. It will say "Page cannnot be displayed"
type 192 168.1 254 in the address bar (where you normally type www)
the username is admin
the password is the serial number on the bottom of the netopia
click on configure
click on quickstart
put in your userID like [email protected]
and your password
click submit at the bottom
and then click the yellow triangle dealie at the top right
click save and restart the database
when it comes back on in a few minutes, you'll be online

If this doesnt resove the issue, then your firmware is messed up and its time to swap out the netopia.

spin

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Try this link for your password to check your settings

http://www.routerpasswords.com/

on the back panel you will find reset button. press and hold for 20sec. So your router will get back defaul settings.

If your talking about the password for the router user interface that is not working that resetting it again using a pen or a paper clip just press and hold the reset button for 30 seconds then that should bring your router to its default settings with the default username and password.