Brand new computer, no sound, checked every plug everywhere.
volume is on and up. the speakers use a USB plug. there are 2 choices in the back of the computer---tried both...
Help
M
Speaker issue desktop's only
1. Plug USB into USB port (any)
2. Plug Black speak cable into LIGH GREEN (NOT BLACK) connector
3. You will see a popup window - make sure it is on Front Speaker out
4. Click OK - you will a cartoon computer with speakers on either side -then click on one of the
speakers to test
5. if that does not work then follow this:
Reinstalling apps:
1. If in Windows - Start - Programs - Acer Empowering Technology - Acer E-recovery management -
click on Restore at bottom then "Reinstall apps and drivers" - look for hardware drivers that you
need. Click "install now"
Hi couple i things to suggest:
1 go to control panel click on system then on hardware then device manager then look for universal serial bus control these are your usb ports click on it will give a small list each 1 is the individual port make sure each 1 is enabled if not enable and this will sort your problem.if not try.
2 if you pull out cable going to usb port then reinsert it see if in bottom right hand corner it says found new hardware if it does it your computer is aware your speakers are connected if not try going to control panel and click on add hardware it will take you through some steps to find the speakers it searchs for anything you that as been added to your system should do the job for you.
thankyou
click start control panel sounds and
audio,volume,advanced,speakers select the appropriate speakers from the drop
down list or navigate to the device manager scroll to system devices + to
expand,system speaker right click properties then select use this device
(enable) also you might check
the speakers plug/outlet is
usually at the back of the computer you will have to open up the computer
to check the lead attached to the rear of the input plug make sure the
connection is good
try cleaning your computer of dust using a fine air blower from a
compressor making VERY sure that there is no MOISTURE in the air line
specifically around the sound card and the CPU central processing unit dust
causes static to build up in a computer hope this
helps
hope this helps
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