If you have a card on ..see if the card is locked...also try maybe is on hold position ......also it may be on hold and the button to not work ...
the other issue it might be locked with a password or some locking devise like it is in phones ..I'm not familiar with the particularly model ..but if you said that it does not appear in computer connection ..this means that is not in an accessible function.. ...
Try also to run the add new hardware and see if the computer sees it when you click added but not installed...
the issue is that it might see it ..but when it tries to get the driver from its firmware ( root folder) ...it has no access...
If you know for sure that it doesn't have a locking by password feature...this means that the hold button just crashed...and it behave by ..opening ...let you know that is in locked position ....and turn back off.. ...
ok ..this means that it works and it is seen by the computer ...the issue is to unlock it ...concentrate on the reason that appears locked on the screen ..if you know that you didnt locked it ..the only remaining issue is a malfunction ...or somebody locked it with a password ...I will study the model and let you know if there is anything to do ..
anyway ...all devices that holds passwords ..or any setting or commands...can be restored to factory function by removing all kinda power ...
so ..if you will not be able to do anything ...open it ...and try to remove anything that look like a battery ...leave it like this for a while ...and put them back ...charge and lets see ..
to see the power supply ( in case that has a secondary ...like a Bios battery in computers..) try to search with a electronic voltmeter to detect any small voltage )
in short ..if it not on hold...and its locked by a command that you do not know ....we have to make it forget the setting by removing power supply ..
be carefully not to damage ...better ask for someone that done stuff like this before..
I read all about it ...and it doesnt have any such thing like password...so ...if it is an error remove the battery ...and it will have to get to the factory defaults ...after that will ask you to format cause it will say something like incorrect format or so ...format it Fat and should work ...but first have to remove power to make it like it doesn't have memories on ...
even if the hold button have a malfunction ...it still has to me seen like a storage device ...and act like one ...( memory stick )
disconnecting battery for 30 sec, resetting while plugged in to charging cable
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I tried everything is suggested. The player shows up as an unknown device in USB toot hub 2, Do you have any other suggestion?
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