I have XP Home edition and have updated all drivers and service packs.I believe I'm missing both the Mass storage/ USB composite drivers to load some plug and play devices ( i.e. xitel inport deluxe and Brother printer using USB connection . Are the above mentioned missing executable files of MS operating system? If so, how may retrieve them if that's the problem or is that the problem at all? Any suggestions would be greatly Appreciated!!! Stevie

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Steve
Hey Lee,

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Steve

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Hello Lee,


My computer
is a HP Pavilion a 1112n, with XP Home Edition OS.


All or any updates/upgrades,
including HP, RealTeck (audio card) and Microsoft service packs and driver
updates from “Driver Robot” (they were stumped, too!) All these have been installed in the last 3 weeks. I have tried all of these “solutions”, and
nothing has solved the problem with installing the Xitel software.


When the Xitel begins to install,
the device manager indicates a yellow “?” question mark, and of course, will
not update the driver any further. I
have also repeatedly install and uninstalled the program, with the same
outcome. We have two other computers in
the house which are using the device successfully :o)I. My
wife’s computer is HP as well, with XP home edition. My son’s computer is a Lenovo laptop, with
Vistas OS. I have noted that when both
systems load the Xitel software, a composite USB driver pops up to show the installation
of the device.


Finally with regard to the Xitel
device, in the Users Manual, in trouble shooting guide, it states that “the
Xitel Unit does not need special
device driver to operate, but it does
need the following generic Microsoft files to be on your system: “C:\windows\inf\usb.inf” and “C:\windows\inf\wdma_usb.inf”
that are loaded from C:\windows\inf\folder”.


When I do a search
in my system, I cannot find C:\windows\inf\folder.






My printer is a Brother MFC-685CW,
which is printer, fax and copier (all in one).
It is wireless or USB driven. Unfortunately, even after talking to
Brother technical support, I was never able to install the printer as a USB
functional printer. In the end, and after going through installation and
looking in the devise manager, we discovered that the computer’s device manager
was missing a mass storage device driver and a USB composite driver.


I suspect that
both system issues are related to this somehow.
What are


your thoughts? Please RSVP Steve





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My computer is a HP Pavilion a 1112n, with XP Home Edition OS.
All or any updates/upgrades, including HP, RealTeck (audio card) and Microsoft service packs and driver updates from “Driver Robot” (they were stumped, too!) All these have been installed in the last 3 weeks. I have tried all of these “solutions”, and nothing has solved the problem with installing the Xitel software.
When the Xitel begins to install, the device manager indicates a yellow “?” question mark, and of course, will not update the driver any further. I have also repeatedly install and uninstalled the program, with the same outcome. We have two other computers in the house which are using the device successfully :o)I. My wife’s computer is HP as well, with XP home edition. My son’s computer is a Lenovo laptop, with Vistas OS. I have noted that when both systems load the Xitel software, a composite USB driver pops up to show the installation of the device.
Finally with regard to the Xitel device, in the Users Manual, in trouble shooting guide, it states that “the Xitel Unit does not need special device driver to operate, but it does need the following generic Microsoft files to be on your system: “C:\windows\inf\usb.inf” and “C:\windows\inf\wdma_usb.inf” that are loaded from C:\windows\inf\folder”.
When I do a search in my system, I cannot find C:\windows\inf\folder.

My printer is a Brother MFC-685CW, which is printer, fax and copier (all in one). It is wireless or USB driven. Unfortunately, even after talking to Brother technical support, I was never able to install the printer as a USB functional printer. In the end, and after going through installation and looking in the devise manager, we discovered that the computer’s device manager was missing a mass storage device driver and a USB composite driver.
I suspect that both system issues are related to this somehow. What are
your thoughts? Please RSVP Steve