Question about Broderbund PrintMaster Platinum 15 Full Version for PC (385502)

1 Answer

I recently had my computer serviced for a major virus attack. System operates on Windows XP. I now cannot open PrintMaster Platinum 12. I get a message "cannot determine configuration." Additionally, I cannot reload PrintMaster from the Install CD. Any recommendations?

Posted by on

Ad

1 Answer

  • Level 2:

    An expert who has achieved level 2 by getting 100 points

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

    Sergeant:

    An expert that has over 500 points.

  • Expert
  • 279 Answers

May have to uninstall it first, then reinstall it.

Click START button, lower left corner
then click Control panel
then click on add or remove programs

*see if your product is listed(may be under BRODERBUND or other publisher name)
If it IS listed, uninstall it

Or sometimes the UNINSTALL is included in the CD options:
Insert the cd into the drive
go to my computer
find the cd drive
right-click the drive
select "explore"
Look for an Uninstall program

Hope this helps!
hansola

Posted on Nov 06, 2009

Ad

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE:

Hi there,
Save hours of searching online or wasting money on unnecessary repairs by talking to a 6YA Expert who can help you resolve this issue over the phone in a minute or two.

Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.

Here's a link to this great service

Good luck!

Posted on Jan 02, 2017

Ad

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

How can I run PrintMaster 16 Platnum in Windows 7


Printmaster 16 Platinum is an older program and is compatible with XP and older versions of Windows.

First check which version of Windows 7 that you have. Click Start > Control Panel > System and Security > System. If your version title ends with x64, you will need to use an option that lets you run an older version of Windows. If you do not see x64 in the title, then the compatibility mode might work.

For the 32-bit OS, right click on the installer and choose Properties. In the Compatibility tab, check the box for always run in the compatibility mode and select an older version of Windows. Apply the changes and click OK. Then right click again and choose Run as Administrator. You may need to repeat this to run the software as well. This is not guaranteed to work in Windows 7 32-bit.

The alternative is to run an older version of Windows. This could be on a second computer, a dual boot computer or a virtual computer (if your hardware supports the feature). Most of these methods require licensed version of the older Windows OS. If you have Windows 7 Pro or Ultimate or upgrade to them, you can run a virtual XP OS for free. Download Virtual PC and XP mode from Microsoft. Then install the Printmaster program in XP as if this is the only OS. (Other virtual computer programs are Parallels and VMWare.)

The only other option is to upgrade to a version of Printmaster that is Win7 compatible. One option is Printmaster 2012 Platinum available here: http://www.broderbund.com/p-273-printmaster-2012-platinum.aspx .

I hope this helps.

Cindy Wells

Dec 10, 2011 | Broderbund PrintMaster Platinum 16

1 Answer

I cannot install PrintMaster Platinum 2011 on my Windows 7 computer. Is there a way to do it? It says it is compatible with windows 7.


Administrator privileges are required to properly install the program on Windows® XP, Windows Vista®, Windows® 7 and Mac OS X for PrintMaster Platinum 2011 .

Using mouse, right click on the "setup" and Run as "Administrator"

Hope it helps.

Apr 28, 2011 | Encore PrintMaster 17 Gold for PC

1 Answer

I am using an old (but good) Printmaster Platinum 11 and would like to update. A few years ago I got a detective Gold 18 which I cannot use. I have Windows XP Home and am being told that I must update my...


Not compatible or not working well with windows 7?
(make your program/application run with windows 7)

Maybe, It doesn't work because the driver/application you installed is for other versions of operating system. I am also using windows 7 like you so don't you worry, You can still use your old installer/driver from other versions of operating systems. Just remember that before installing any program in a windows 7 Operating System Computer, Use "troubleshoot compatibility". Right Click the Icon of your program installer/application first, then choose "troubleshoot compatibility". This will allow you to choose on what type operating system your program will run. Just reply back if it still doesn't work.:D rate and vote for me:))

julyallan01_53.jpg

Nov 18, 2010 | Broderbund PrintMaster Platinum

1 Answer

Need a patch for printmaster platinum 10 for windows 7


my wife has a dell computer with window 7 professional operation sistom and i have printmaster platinum 10 only for Windows 95/98/200 NT 4 how i cann install this program in the new computer?

May 31, 2010 | Broderbund PrintMaster Platinum 16

1 Answer

I have purchased PrintMaster Gold version 18 three times and returned two of them. My computer is operating on Windows XP service pack 2. My computer does not seem to find any data on the install disk....


You might have a problem with your CD/DVD drive. Try inserting the CD in another computer. If the files are shown, replace your CD/DVD drive or just add another CD drive to an empty bay of your computer.

Jul 31, 2009 | Broderbund PrintMaster Platinum Version 18

1 Answer

How to configure Printmaster 12


melodie roba,
Most definitely this could be your problem! I would reccomend that you completely uninstall Printmaster 12, run another virus check, then reinstall the program. Once the program is installed, update it through the vendor and it should work fine. You should be able to find the vendor (PrintMaster) updates through the help menus.

Hope this helps,

-samson39

Jul 26, 2009 | Broderbund PrintMaster Platinum Version 18

2 Answers

CAN'T INSTALL PRINTMASTER GOLD 10 ON VISTA COMPUTER


Maybe your edition of Vista is more bugged?
Try updating...
And take caps off. That's called flaming.

Jul 11, 2009 | Microsoft Windows? Vista Home Premium...

4 Answers

My printmaster Platinum 10 version will not install on Vista.


downgrade too XP 10 is not compatible with Vista

May 02, 2009 | Computers & Internet

2 Answers

How do I uninstall printmaster silver 12


the question was regarding PrintMaster Silver 12, although it was posted in the PrintMaster Platinum 16 forum.

Anyway, Broderbund has the instructions on their web site
http://support.broderbund.com/fix.asp?isid=30284&print=0&prog=1294819732

Oct 18, 2008 | Broderbund PrintMaster Platinum 16

2 Answers

Print Master 10


PrintMaster 10 is designed to work with Microsoft Windows 95/98/NT/2000, so in order to use it with Vista or XP, you should open it using Compatibility mode--> Right click on the program icon--> properties-->Compatibility--> select Windows 95/98/NT/2000

Jun 02, 2008 | Broderbund Print Master Silver 16.0 for PC

Not finding what you are looking for?
Broderbund PrintMaster Platinum 15 Full Version for PC (385502) Logo

306 people viewed this question

Ask a Question

Usually answered in minutes!

Top Broderbund Computers & Internet Experts

Peter Dragonetti

Level 3 Expert

798 Answers

Cindy Wells

Level 3 Expert

6004 Answers

Norman Worley

Level 3 Expert

1273 Answers

Are you a Broderbund Computer and Internet Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...