Here's a link to Delta Enterprises. If you click on the 'Customer Service' link they have an email and a customer service phone number listed. Hopefully you'll get some satisfaction and they can point you in the right direction.
http://www.deltaenterprise.com/product_overview.asp
The phone # for Delta furnture is 800-377-3777
We have a Delta Luv Convertible 5 in 1 and we are ready to turn it into a toddler bed for our 2 1/2 year old. I found the customer service number on the board that the mattress sits on, along with a model number and order number. I'm hoping that when I call them tomorrow they can help, as no one at Babies R Us was able to.....why sell a convertible crib if you have no intention of dealing with the future stages?? Anyway, the customer service number is below....hope this helps!!
212-645-9033
Here is a phone number for Delta Enterprise Corp.- (212) 645-9033. . Hope this helps. I'm trying to find bed rails also to convert the toddler bed into a full size bed. No clue where to find them???
I am having the same issue. I went and bought two sets of bed rails and they don't fit. I can only use 4 bolts instead of 8. It makes the bed seem very unsafe. I just called the customer service line and they acted like no on has ever had this issue. Please post if you find a solution.
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Standard rails for this crib to convert to a full-size do not work and the Cust. Srvice department does nothing to help remedy the situation.
can't find the rails to convert into a full size bed it's actually a 2 in one bed.
a crib into a daybed i'm very disappointed.
I bought the cherry 5in1 and I'm dealing with the same issue...I cannot seem to find railings that fit. Also, I'm looking for other matching furniture. Please post any suggestions.
Thanks and good luck to us all.
Heres their number I got from theirsite it was under all other inquires 1-800-377-3777
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