Does the meridian m7310 phone come with call forwarding capability within it's software?

you probably forwarded the phone, check and see if there's a cancel button or a goodbye button (turns forwarding off on my phone)

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This would be forward no answer and forward busy. The settings are under the Capabilities section.

You need to access Admin programming in the phone system and navigate to Capabilities and change the Forward No Answer to the DN of the voicemail....if unsure of any of this you need to be calling your vendor that handles the system for all issues or questions.

Feature * 7 then press UP or Down on display or on dial pad 1 to 9, old software maybe 1 to 4 only.

To page - F60
To receive a page make sure the phone is in the correct page zone under Set Capabilities in system programming.

The phone is probably forwarded to voicemail. Leave the handset down and dial "Feature # 4". This will remove the call forwarding option. There are also automated call forwarding options -- Call Forward-No Answer, and Call Forward-Busy. CF/NA will transfer calls to voicemail after 4-rings (for instance). CF/B sends all calls to voicemail if you are on your phone. System programming, by a certified technician, is required to make changes to these options. Hope this helps.

Sounds like the one touch button for the basement set on the console is stuck down there by transfering any calls to that extension. Make sure that the button is pulled fully up (sometimes just the corner is stuck down).

THE PHONE IN THE BACK IS THIS A NORSTAR PHONE. WHAT IS THE QWEST VMAIL AND WHAT DOES THE NORSTAR SYSTEM LOOK LIKE . SOUNDS TO ME THAT QWEST IS SUPPLING VMAIL AND NOT YOU OWEN NORSTAR COULD YOU CLARIFY THIS FOR ME.

you would need to get into the admin programming to change the name, have your system admin person make the change for you.

Your system admin usually sets this. IN adminstrative programming
Under terminals and sets
capabilities
Handsfree can be set to std, auto or none.