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Hi!
Run a Head Cleaning Cycle. If that won't help. chances are the tubes are already blocked with the ink from previous cartridge. You can bring it to a Certified service center but its better getting a new one.
Hope this helps.
If you do a nozzle check...do a cleaning...then do another nozzle check, you can "read" the patterns to see exactly what the problem may be. If the first nozzle check is missing half, then you do the cleaning, and the second is missing half also, check the pattern of the box to see if the missing nozzles are jumping around. If the pattern is exactly the same, you have clogs. If the pattern jumps around, you are having ink starvation issues, and may need dampers.
If it types only the top half yhe platen is probably not all the way in. Make sure the 2 black latches are lined up with the side frames then press down firmly on both sides of the platen.
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