Hi! I will be glad to assist you in this issue. her eis the link for the solution:
If its a paper jam.
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c00839319&tmp_task=solveCategory&lc=en&dlc=en&cc=us&lang=en&product=2512009
if its a carriage jam.
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01389539&tmp_task=solveCategory&lc=en&dlc=en&cc=us&lang=en&product=2512009
SOURCE: Printhead(s) Problem
Here is HP's link on how to diagnose the problem:
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01628836&cc=us&lc=en&dlc=en&product=2512009
Click on this link or copy and paste the complete link into your browser.
If I could be of further assistance, let me know. If this helps or solves the issue, please rate it.
Thanks, Joe
I’m happy to assist further over the phone at https://www.6ya.com/expert/joe_8b8c2cd6ce148309
SOURCE: Paper Jam error message
Here's a video that should help...
http://h30460.www3.hp.com/?fr_story=2304f3aa563aa6dbf7a24b8a764d74f1b43314d2&rf=bm&fr_operatingMode=OneSpecificStory
SOURCE: i need help removing a paper jam in the document
Hi. here is the link to HP and what they recommend. I hope it solves your problem.
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c00839319&lc=en&cc=us&dlc=en&product=2512009
SOURCE: how to i wirelessly connect my laptop to my hp
Download the manual for the printer from here and check pages 100, 129, and 130
http://h10032.www1.hp.com/ctg/Manual/c00863866.pdf
SOURCE: HP Officejet Pro L7680 prints half page only
to get to the root cause of the problem . you can try printing from the notepad and check it prints fine from the notepad . if it prints fyn then there can be some issues with the software compatibility.. which version you have for microsoft office.
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