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On windows the mic is disabled by default, you need to HELP NUMBER +1 833 272 0777manually enable audio in, either from control panel, or from audio card mixer.
The CT4830 is a pretty old sound card (end-of-life in the early 2000s), and Creative no longer offers any updated drivers for it. If the XP drivers won't work with Windows 7, your only option is to purchase a new card that will.
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