I used it once. The paper jammed. I removed the

Hello,

Please access the steps that should resolve by clicking on the link Paper Jam Message Displays on the All in One

If issue still persists please contact HP for further assistance as it could be a printer hardware.

switch off your priner. open the toner cover and remove the toner cartridge.you can see the jammed paper in the bck of pick up roller .remove any pieces of paper and try

Try using the HP Print Diagnostic Utility in Windows

This error message is displayed by the printer when paper is jammed in one or more locations. In such a case, users are recommended to remove the jammed paper from the specified location. The entire paper path must be checked for any pieces of paper. To stop the message, open and close the top most cover of the printer. Lastly, verify the flags and the sensors. If the problem persists, the cause of the error message could be a broken sensor or sensor lever.

http://h30434.www3.hp.com/t5/Other-printing-questions/Paper-Jam-Error/m-p/305772#M20513

check sensors paper, open the back cover, and check well.remove ink, reset printer

shut it off and pull the paper easily out of the jam

details please

Just remove both the cables power and data from the printer leave it for 5 minutes then re-connect. If it works fine then its ok or else you can conclude that your paper sensor has gone u/s and need to re-install. Before sending for the repair just give power to the printer and take a self diagnostic test to the printer without connecting the data cable to the printer.

I also contacted HP and they directed me to a workaround which I have not implemented yet!

I'm printing wedding invitation envelopes (or A6) and had to set both my C4480 and psc1315 to a regular size 8.5x11 letter size but changed my margins to reflect the smaller size for my envelope with the left side of the screen being the more narrow margin. After adjusting the top margin accordingly, I fed the envelopes, flap side down and straight into the printer and voila...envelope addresses are printed. Good luck. Blu

Click Start , Printers And Faxes

OR

Control Panel , Printers And Faxes

right click the printer and untick "Use Offline"