This simple test will help determine whether the ERC (Electronic Range/oven Control or Clock) or the touch pad is defective when this error code is present.
1. Disconnect power to the range/oven (unplug the range/oven power cord or turn the power off to the range/oven at the circuit breaker). It is very important that the power to the range/oven has been disconnected, so please double check before continuing.
2. Gain access inside the control panel.
3. Disconnect the touch pad (also called keypad or membrane switch) ribbon from the ERC/EOC.
4. Make sure there are no lose wires, or anything else that may cause a short when power is turned back on. Assemble the control panel back the way it was.
5. Turn the power back on.
6. Wait for at least one hour to see if the code comes back (usually accompanied by a beeping sound).
7. If the code comes back and the beeping as well, replace the ERC(control board). If it does not, replace the touch pad.
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