When switched on, my Acer AL2416W monitor briefly displays the Acer logo and then screen goes black. The power switch on the monitor does not turn orange indicating the monitor has gone into sleep mode - it remains green meaning it is receiving a signal from the computer. Here's the troubleshooting I've done:
- connected monitor to my laptop with original video cable for dual-screen display: worked for a bit and then went black
- swapped out video cable: still black although my laptop seem to think the monitor was still working fine
- set second screen (the monitor) to native resolution (1920 x 1200): still black
- set second screen (the monitor) to low resolution (1024 x 768): still black
- ensured refresh rate was 60Hz on monitor (there were no other settings available)
- connected monitor to a friend's PC with original video cable: still black
- swapped out video cable on friend's PC: still black
Also note that the embedded menu for monitor settings (like contrast, centering, etc) does not display either. At this point, I can pretty much be assured that this is a display problem with the monitor. Any suggestions?
Same problem with the same model "acer" monitor. 3 yrs old. Was told after I purchased it that they were junk. Guess so. Won't be buying another.
Hello!
I see many monitor with that trouble.
When you turn on comp., you can have a picture on monitor about 10-30 min. and that go in black screen, or If you change resolution again go in black screen.
You must repair monitor or bay another.
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