Fisher price kid tough dvd player keeps blinking red and doesn't play or charge

batteries might have been inserted the wrong way..
-have it repaired if the batteries are inserted correctly

Hi haguerol!

I checked the manuals for your issue but could not find a solution.
I suggest you contact there customer service instead.

Consumer Assisstance
1-888-892-6123 US & CANADA
1-300-135-312 AUSTRALIA

Thank you for using Fixya,

avf110686

If you go to the following website you will be able to download a copy of your manual. It should be the first item listed:

http://service.mattel.com/us/results.aspx?SubContentType=IS&ContentType=Product&Ntt=Fisher+Price+Kid+Tough+Portable+DVD+Player&x=13&y=8

I went to www.fisher-price.com/kidtough/ re-downloaded the software and installed/launched it but didn't get any updates. So I disconnected the player but left the Fisher-Price software running in the background and started doing other stuff. When I went to shut down my computer, I was about to shut down the Fisher-Price software when I noticed the message prompt "THERE IS AN UPDATE TO THE SOFTWARE, WOULD YOU LIKE TO DOWNLOAD IT" I was so excited to see the prompt and I hit OK. It told me to connect the player to the computer before starting so I did and it automatically did an update. It appears to be working now! Sure hope this doesn't happen again!

sorry that definately means that the battery is defective if it is still under warranty i would advice returning it please make payment as soon as possible thank you also if you need help finding a battery i would be happy to help

Hello Steph,
First off, my name is Marc, and I am from New Jersey. If by any chance you live anywhere close to me, and still need your dvd player fixed, I can personally fix this item without any hassle. (Depending on the specific issue you are having)
First, I must ask a couple questions of you...

• When did you purchase this item?

If the date of purchase is within 1 year, you should call Fisher Price's customer service directly (1-800-747-8697). The number is toll-free and they are open everyday from 7 a.m. - 10 p.m. (Central Time)
If you are, then call them... I know for a fact that in cases like these, they are normally very good with these issues, and will offer you a no hassle refund.

• Also, what is the exact issue are you having?

This is important for me to know, just because I have successfully repaired two of these devices. One repair was to fix the issue with failing to read the disc properly, and the other was a battery/power supply issue. If the problem you are having with this device does not match either of these, then please be quite detailed about the troubles you are having.
If need be, please feel free to contact me day or night at [email protected]. Otherwise, I wish you the best.
Sincerely, Marc C.

I'm not sure which light you are referring to but my daughters dvd player blinks on the side right by the brightness controls when it is charging.

This just means that the memory of the camera is full. Plug in an USB cable or delete some pictures, then it'll work.

We had the exact same problem. We transferred the photos off of the camera and then it went away. So possibly it is a memory full error or a card read error. I am not sure but the transfer solved the issue.

Check the Fisher Price website for an instruction manual. My daughter has one and when you plug it in and the red light is blinking that means the battery is charging. It has a battery pack inside (not removeable) that needs to be charged for 8 hours before the first use, but I'm guessing yours is used, so just let it charge until the light goes off.