The scan function appears to be working but once it's completed, there is no sign of the save jpg. The printer seems to be working fine otherwise and I was previously able to scan photos without any problems. I do not get any error messages. I already uninstalled and reinstalled the software, looked for software updates, and restarted both the computer and the printer.
Scan and save the file. Open that image and go to "File>Save As" and name it (filename).tiff. Go to "Start->Programs->Microsoft Office Tools->Microsoft Office Document Imaging". Go to "File->Open" and open your document. Go to "Tools->Send Text to Word."
When process is done Microsoft Word will start and your document will be present and able to be managed as you please.
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