HP Photosmart C6180 All-In-One InkJet Printer Logo
Posted on Nov 01, 2009

HP Photosmart Plus B209a-m scanning problems

The scan function appears to be working but once it's completed, there is no sign of the save jpg. The printer seems to be working fine otherwise and I was previously able to scan photos without any problems. I do not get any error messages. I already uninstalled and reinstalled the software, looked for software updates, and restarted both the computer and the printer.

  • rrose20 Nov 24, 2009

    I have the exact same problem and have no fix?

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chancy33

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  • Posted on Jul 08, 2010
chancy33
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  • Click the Start button , click All Programs, and then click Windows Fax and Scan.
  • Click Scan at the bottom of the left pane.
  • On the toolbar, click New Scan.
  • In the New Scan dialog box, click the Profile list, and then choose Documents. The default settings for scanning a document, which you can use or change, are automatically displayed.
  • To see how your document will appear when scanned, click Preview.
  • Click Scan.
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    Regards
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