This might happen's because the voice mail number in you're Handheld might be wrong, Please check with that.
If the number is correct you your call will be transfered to voice mail, If the voice mail number is wrong then you need to contact you're service provider.
To find the voice mail number follow the step's:-
1) Go to call log.
2) Press menu key.
3) Select Option's
4) Select voice mail.
I hope I was able to help you today.
Thank you for using Fixya.
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