I found this on the internet......
In the battery compartment there’s a gold contact that touches the top of the battery (+ve) which was in a position that would never make contact with the battery. I bent it out slightly, made sure the battery was seated correctly (i.e. flat) and as if by magic my heart rate appeared on the large Garmin display!
Also found this..........
I Have had the same problem couple of times (and forgotten each time how I solved it). I figured it out just now and this is what I did.
1) turn on unit and put on heart monitor (make sure battery is good and wet heart strap)
2) using the mode button navigate the menus to: Settings: General: Accessories: Heart Rate Monitor
3) Once in the Heart Rate Monitor option make sure "Yes" is selected and then use the arrow buttons to highlight "Restart Scan" . Press the enter button to rescan for your heart monitor. (I had to rescan twice)
Go back to the main monitor screen to see if you are recieving heart rate signals.
I am not sure why a manual rescan needs to be done every time but it would be nice if Garmin fixed this issues in a unit software update (my unit has software version 2.80
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