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Inkjet printers need to be used frequently to prevent inkdrying out in the print head nozzles. If the print head cleaning maintenance routine does not clear the blockages,then print head needs replacing, but it may be expensive. It may be more cost effective to buy a later model and better printer thanreplace the print head.
I know there are some cleaning cartridges with a chemical thinner that could clean any ink residual that could interfere with proper function of the printing head.
If this doesn't work you probably have to replace the head.
Check also the flat cable that follows the printing head during movement.
Fabio
try doing 4 head cleans and then leave the printer powered up over night. Don't print or anything else after the head cleans until the morning then do one more head clean (this soaks the print head in ink overnight and then the final head clean should clear any obstruction. If the printer still refuses to print in colour, you could try replacing the cartridges anyway as they can be faulty. The only problem is thaty sometimes it's cheaper to buy a new priner. (how silly is that!) By the way, are you using compats or epson original ink carts?
weird, this problem accours almost only in lazerjets. anyway, you can try the following:
1. Unplug data cable.
2. plug power cord directly to socket (as opposed to extension) .
3. remove memory card.
4. changed toner cartridge.
also, the info in the following page may assist you:
http://support.microsoft.com/kb/q189764/
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