On sending a fax the receiver copy has a black

Clean the paper path for the scan/fax portion. The original goes in and as the document is "read" a spot of dirt is causing the black line down the page because it is picked up in the copy area.

If the received fax's are ok and there is no line; and you only get the line when you make a copy....I assume the people you send to are also getting the black line down the page,?? then the problem is in the optics...favorite is some kind of dirt, glue, or corrector fluid on the glass that the original passes over when you make the copy.

Are you sure that there is no lines when you make copies?Because the scaner is used when you send faxes and when you copie, if sensor is bad or dirty lines would be wissible.
Clean it very well, with strong detergent, but in small amounts.Scratch the stains from corctour or similar...

Pull the doc feeder open and clean the scanner glass

lift up your document feeder and check for something on the **** glass

Noisy line? is all that strikes true when you ensure me it makes great photocopys, but then you receive OK, very strange, All the mechanisms for doing a local copy is the same as sending a fax the difference is the conversion to phone noise so it has to be electronic, I;d guess lightning/power surge, cant think of much else....sorry

hello it sounds like you need to have the scannetr replaced

You most likely have a bad SCANNER BLOCK. Not good!

Try just making a copy and see if you have the black lines on your copy (most fax machines have a basic copy function if it is you have dirty scan glass and on these small machines it is a real hassle to get too and clean Try Canned Air. If no black line on your copy it may be the recipients machine.

REPLACE CIS SCANNING UNIT HAPPY FAXING OMNIPRESENT