Question about Apple MB397G/A MacBook Air SuperDrive

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I can't get the mb397g/a working on my apple HELP Pz

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Try this procedure with the Macbook Air SuperDrive
and then click the Apple link below to follow the remaining recommended steps with for troubleshooting your Macbook Air SuperDrive.

Here are some steps you can try to resolve the issue:
• Make sure your SuperDrive is connected to your portable.

• Properly shut down your Macbook Air

• Once it is is shutdown, you will need to perform what is called a PRAM reset (Parameter RAM)

• Locate the following keys on the keyboard: Command, Option, P, and R. You will need to hold these keys down simultaneously .

• Turn on the computer.
• Press and hold the Command-Option-P-R keys. You must press this key combination before the gray screen appears.

• Now, hold the keys down until the computer restarts and you hear the start up sound for the third time.

• Release the keys and allow the Macbook to start up.

--------------------------------------------------------------
Apple Support Link:
Troubleshooting the MacBook Air SuperDrive

This process is supported by Apple, but if it does not work, just let me know.

Regards,

-Terry

Posted on Jan 31, 2010

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