I installed a hd dtv dish and only get 2 of the sats. all instructions are exact as to on screen settings, and sight is clear, what's up?

Hey Ryno4606,

It is possible, while rare, for a remote to no longer be programmed to the receiver after a reset. To fix that a simple readdress should fix the problem. I have provided the steps below to assist you with that!

Addressing Remote to Receiver:

1.) Go to System Info screen.
2.) Hold down the SAT button until all mode lights light up.
3.) Enter a number between 1 and 15 using the numeric keypad on the remote.
4.) Press the pound (#) button.
5.) Once the SAT button blinks three times, press record.
6.) Test remote and see if works.

Let me know if you have any other questions!

Tommy Faust
DISH Network

danny_burse

I am assuming when you say you disconnected power from the TV to install carpet, you disconnected the cables from the receiver to your TV. Depending upon your installation, you have a cable that comes from the dish located outside that is connected to a splitter and has 2 cables coming off the splitter. The 2 cables will connect to SAT 1 and SAT 2 on the back of the receiver. Your TV 2 connection either goes directly to your TV 2 or goes to a second separator, connected to the UHF/VHF connector. If you still have problems with the connections, please email me at [email protected] and I will assist you further.

Ray Calo
DISH Network

Tierra_bush,

It's possible the remote may just need to be readdressed to the receiver. I've listed the steps below:

Addressing remote
1.) Go to System Info screen.
2.) Hold down the SAT button until all mode lights light up.
3.) Enter a number between 1 and 15 using the numeric keypad on the remote.
4.) Press the pound (#) button.
5.) Once the SAT button blinks three times, press record.
6.) Try the remote and see if it is working.

Let me know if you have any other questions!

Tommy Faust
DISH Network

It does require 2 lines form dish unless you have a switch installed such as a dp34 or you have Dish Pro plus LNB"S on your dish and you can use 1 feed to the reciver and use a separator to separate the signal into sat 1 and sat 2 (note: a standard splitter is NOT a separator) a separator is dish brand equipment.

Hi mikej10x! I will be more than glad to assist you in this concern. You mean, intermittent signal? If that is the concern mikej10x, lets isolate the problem, 1st check the sat in 1 and sat in2 if the cable is connected tight, as well as the separator, diplexers, all device that is connected to the line of sat in, then press the power button on the front panel of the receiver for 10secs, receiver will turn off and then turn on by itself, then attention 015 will pop up on the screen, then press the menu button right away once you see the attention 015, then main menu will show on the screen and once main menu is up, press 6,1,1 on the remote control and it will go to the point dish screen, select check switch on the upper right and it will go to installation summary screen, select test on the bottom of the screen and it will run a test up to 2 of 2 or depends on the sat you have, once its done it will show the installation summary, sat input 1 & 2, port1-119-ok, port2-110-ok, once you see that all sat is ok, select done and it will go to point dish, select done again and then cancel all the way out and it will pop up attention 015, let the progress finish until it download the programming guide. the picture will show. observe if problem still exist. if the problem still exist, call 1-800-333-3474 ask for tech support and once you talk to a live agent, ask for a service call, there is a problem on you sat dish system, it could be the lnbf, switch, or the separator or cable connection. or it needs to re aligned the dish.. but before you call, check first if there is no trees or leave blocking on the dish to the southern sky, no obstruction.. please feel free to get in touch if you have any query.

Hi I will be more than glad to assist you in this concern. First press the power button on the front panel of the receiver for 10secs. once you press it the receiver will turn off and it should turn on by itself, once it turns on by itself you will see attention 015, press the menu button on the upper left of the remote, once you see the menu button press 6, 1, 1 on the remote and it should show on the screen point dish, select on check switch, once u are on the installation summary screen, select on test and it should do a test of 1 of 3 or it depends on your sat orbital location that u have.. once its done, it will show the installation summary screen and you should see sat input 1 & 2 with port1 up to 2 or 3 depends on your sat orbital location, all the trans on the sat 119, 110 or 129 if you have should be ok and green. once you see that all ok, select done on the screen, and it will be back to point dish, select done again, and then cancel all the way out of the menu, it should show on the screen attention 015, let it finish until it download the programming guide, once its done it should show a tv pic. press the dvr button and access your recorded event, it should play the dvr event. if the problem still exist, unplug the power of the dvr from the power outlet for 1 minunte then plug it back again and it should acquire the sat signal and download the programming guide, once it shows a pic. press again the dvr button and access the recorded event. it should play the recorded event, just incase the problem still exist, check what will be the exact error msg, write it down in a piece of paper and please feel free to get in touch or you can call on 1-800-333-3474..in order to for the dish tech support replace the receiver, this is a dvr lost of function.

The HD feed comes in on 61.5 for a majority of stations most often locals come off 119 or 110. The USA hd comes off of 61.5 transponder 19.If you press menu 611 on your dish remote and manuever the highlight to the satellite and go to 61.5 and then change the transponder to 19 you will probably have a poor signal from 0 -39. Typically this can be resolved by having the dish re-peaked but sometimes foilage may be the cause. Thanks for using Fix Ya.

Contact Dish Network tech support. If they can not fix it for you over the phone then they will send you a free replacement. Hope this helps.

it meens the tv set is in dtv and the dtv conection is not set up.
hd tv is a red blue a green cable.
and the antena conection needs to come from a converter box if signal is coming from antena if from sat or cable you should have a hd box that feeds your set.
hope this helps.
daniel.

The antenna ports on these receivers are only analog pass thru's they will not convert to digital.