Canon MP 830 I replace purge unit

Hi there

This answers with a titch more detail.
The 6A00 is a Canon generic code for paper path jam.
Some where in the paper path a sensor is activated indicating paper jam so the printer will give off a 6A00 code.
As a Canon tech, I usually find the code, almost 90% of the time, is related to the purge unit being jammed with something and not being able to move.
Moving the print head assembly will not clear a purge unit if its jammed with paper, paper clips, push pins, screws, cookie crisp, flower bud pods or the like.

And yes I have found all those things in a purge unit.
The offending item needs to be removed or the purge unit needs replacement.
Incidentally, the 6A00 error pertains to all Canon printers made in the last several years, its not just used in one model.

And it’s always a paper path error or purge unit.

The purge unit, called a spittoon assembly in an HP, Lexmark, and other inkjet printers, is where the print head assembly parks when not in use, also its other job is to clean and make sure the print head is clean and open for printing.

That is where you'll find the print head assembly parked on top of it.
It also has an electrical pump to milk the print heads and test for ink flow.

So clean all under where the heads are parked and on IP6600D models you can take out the heads just by clipping them out, and then clean well.

Also clean the purge unit out make sure all is clean.


Please come back and just gave a vote, it will gave me some satisfaction to know am helping some one so I will keep on helping.
All The Best: Pineworks

HI,

Well I will repeat this answer with a titch more detail.
The 6A00 is a Canon generic code for paper path jam. Some where in the paper path a sensor is activated indicating paper jam so the printer will give off a 6A00 code. As a Canon tech, I usually find the code, almost 90% of the time, is related to the purge unit being jammed with something and not being able to move. Moving the print head assembly will not clear a purge unit if its jammed with paper, paper clips, push pins, screws, cookie crisp, flower bud pods or the like. And yes I have found all those things in a purge unit. The offending item needs to be removed or the purge unit needs replacement. A Pixma MP830 would still be under Canon warranty, get it into a shop and save yourself the hassel.
Incidently, the 6A00 error pertains to all Canon printers made in the last several years, its not just used in one model. And its always a paper path error or purge unit.
I forget myself so here goes, the purge unit, called a spittoon assembly in an HP, lexmark, and other inkjet printers, is where the print head assembly parks when not in use, also its other job is to clean and make sure the print head is clean and open for printing. That is why you'll find the print head assembly parked on top of it. It also has a an electrical pump to milk the print heads and test for ink flow.

Follow Canon's suggestion, take it or send the unit UPS to the Authorized Repair Facility.
You will NOT be able to resolve the problem yourself.


I had the same problem on a brand new MP830. I brought it home, tried to do the easy setup steps, and after I installed the ink cartridges, the print head moved to the right (home) and then I received an error saying that I needed to install the ink tanks (which I just did!). After a restart, I was stuck in the 6A00 wilderness. After reading this thread, I realized that the issue had to be the purge unit. On my MP830, the purge unit is a white plastic assembly (on the right side of the printer where the print head homes) that is spring loaded on rides on a rail. I moved it back and forth (actually forward and back) about 5 times, closed everything up, and after a restart, all is well. Note the the purge unit is NOT the print head!

Goodluck,
Please don't forget to rate me as fixya..

Hi there

This answers with a titch more detail.
The 6A00 is a Canon generic code for paper path jam.
Some where in the paper path a sensor is activated indicating paper jam so the printer will give off a 6A00 code.
As a Canon tech, I usually find the code, almost 90% of the time, is related to the purge unit being jammed with something and not being able to move.
Moving the print head assembly will not clear a purge unit if its jammed with paper, paper clips, push pins, screws, cookie crisp, flower bud pods or the like.

And yes I have found all those things in a purge unit.
The offending item needs to be removed or the purge unit needs replacement.
Incidentally, the 6A00 error pertains to all Canon printers made in the last several years, its not just used in one model.

And it’s always a paper path error or purge unit.

The purge unit, called a spittoon assembly in an HP, Lexmark, and other inkjet printers, is where the print head assembly parks when not in use, also its other job is to clean and make sure the print head is clean and open for printing.

That is where you'll find the print head assembly parked on top of it.
It also has an electrical pump to milk the print heads and test for ink flow.

So clean all under where the heads are parked and on IP6600D models you can take out the heads just by clipping them out, and then clean well.

Also clean the purge unit out make sure all is clean.


Please come back and just gave a vote, it will gave me some satisfaction to know am helping some one so I will keep on helping.
All The Best: Pineworks

The 6A00 is a Canon generic code for paper path jam.

Solution 1:
Move the printhead carriage back and forth a few times.

Solution 2:
Check the purge unit: Moving the print head assembly will not clear a purge unit if its jammed with paper, paper clips, push pins, screws, cookie crisp, flower bud pods or the like.

Solution 3:
Press the ink pads down in the purge unit.

your printer the error Purge unit problem

Hi
Error 6A00
The 6A00 is a Canon generic code for paper path jam.

Solution 1:
Move the printhead carriage back and forth a few times.

Solution 2:
Check the purge unit: Moving the print head assembly will not clear a purge unit if its jammed with paper, paper clips, push pins, screws, cookie crisp, flower bud pods or the like.

Solution 3:
Press the ink pads down in the purge unit.
Please come back and just gave a vote, it will gave me some satisfaction to know am helping some one so I will keep on helping.
All The Best: Pineworks

Hi
This happens a lot
The 6A00 is a Canon generic code for paper path jam.

Solution 1:
Move the printhead carriage back and forth a few times.

Solution 2:
Check the purge unit: Moving the print head assembly will not clear a purge unit if its jammed with paper, paper clips, push pins, screws, cookie crisp, flower bud pods or the like.

Solution 3:
Press the ink pads down in the purge unit.
Please come back and just gave a vote, it will gave me some satisfaction to know am helping some one so I will keep on helping.
All The Best: Pineworks

Hi
This is same as the wat full
The 6A00 is a Canon generic code for paper path jam.

Solution 1:
Move the printhead carriage back and forth a few times.

Solution 2:
Check the purge unit: Moving the print head assembly will not clear a purge unit if its jammed with paper, paper clips, push pins, screws, cookie crisp, flower bud pods or the like.

Solution 3:
Press the ink pads down in the purge unit.
Please come back and just gave a vote, it will gave me some satisfaction to know am helping some one so I will keep on helping.
All The Best: Pineworks

strip the purge unit ( cleaning/waste unit ) out. its got stuck of all the waste ink inside the purge unit that got dry. the machine is thinking that there is blocking of paper or it cant get the printer head to its home posision. and also clean the carrige unit bar. normally this is done by a printer tech.

Hi
Error 6A00
The 6A00 is a Canon generic code for paper path jam.

Solution 1:
Move the printhead carriage back and forth a few times.

Solution 2:
Check the purge unit: Moving the print head assembly will not clear a purge unit if its jammed with paper, paper clips, push pins, screws, cookie crisp, flower bud pods or the like.

Solution 3:
Press the ink pads down in the purge unit.
Please come back and just gave a vote, it will gave me some satisfaction to know am helping some one so I will keep on helping.
All The Best: Pineworks