1: all you can do in a modem that really works is reset.
2: Another option if you upgraded your computer to vista or windows 7 from xp.. you might need to get a firmware update done by your internet service provider.
3: get a frimware update from ISP an will set up your internet speed unless its a problem from backend.
SOURCE: Speed Stream 5100 Modem -
You must use a phone company phone line splitter that is approved for DSL usage. If you use a radio shack or walmart phone splitter it will not work.
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