My rio forge player is showing "upgrader"

This device is not supported by itunes.

all you can do is drag music to it on the desk top icon for your rio

it will never show in itunes

hope this helps.

you should be able to access the menu on the mp3 this should allow you to select the music setting this should get you back on to the recorded one hope this is some help for you..............................

Mine wasn't recognising the player through the USB cable so I followed Mantraguy's instructions to reload the firmware. Make sure though that you hold down the menu key before you switch on the player. Then it shows upgrade and you can reload the firmware. Of course you will lose all the songs on the internal memory but if it isn't working anyway.

good luck

http://www.digitalnetworksna.com/support/rio/product.asp?prodID=213
Download firmware update ( same for ALL Forge players)
Install upgrade (run program from your desktop)

not sure but when i plug in mine, it also shows another USB drive labeled as if it also were linked to the Rio player when it is most certainly not. ...maybe a manufacture or firmware error?

Press the MENU and turn it on, as soon as the word RIO shows on the screen release the power button but do not release the MENU button until it says upgrading
Plug the USB cord to it and install Rio Forge Firmware_120
Turn the mp3 off then on normally
Put the music back on your mp3 and it SHOULD be fixed. but your music will be gone..

hope this helps,
trin

I had the same problem and, after scouring the internet in search of a solution, found nothing. So I started messing around with things. About 5 minutes ago I came up with something that worked for me! I'm still in 'testing' mode but it's playing some ACDC now so I'm happy. ;-)

My first step was to download a firmware 'update'. I'm not sure if it's newer or older than the firmware that I already had in there, but it works so what the heck. It's version 1.16 and is available for download here:

http://www.opendrivers.com/downloaddriverlink.php

Filename is 'RioForgeFlash_116.exe'

To update the firmware, I connected the player via the USB cable. It will power itself up automatically - make sure you have a fresh set of batteries in it. Once it powers up, turn it off but leave it plugged in via USB. Then, power it up again but press and hold the mode button (the small button on the face, to the left of the main navigation buttons. It's the one you use to select different play modes etc.). It will power up and display 'UPGRADER'. From this mode, run the udate file (RioForgeFlash_116.exe); it will update the firmware in the Forge.

Once completed, my Forge interacted normally with the Rio Music Manager and I was able to upload music to it again. I did lose all the music that was in there and on the storage card, but that's better than having a useless MP3 player!

Best of luck!

i had the same problem. the rio web site told me to format the rio but i couldnt do it. i found this site and this link should help you out. http://www.fixya.com/support/t122630-rio_forge_256_mb_mp3_player hope it helps you out like it helped me. heather in ontario canada

1. go to http://www.digitalnetworksna.com/support/r....asp?prodID=213 and download update 1.33 2. install update in C:\RioForge\Flash133 3. run RioForgeFlash_133.exe from C:\RioForge\Flash133 4. press Rio Forge menu button and turn the unit on. "upgrader" will appear on screen. 5. plug USB cable to RioForge. 6. click "next" on Rio Upgrade Wizard. Wizard will detect your player. Select and click "next". Upgrade will take place. 7. Unplug Rio Forge from USB and turn it on. Voil?!

Go to http://www.digitalnetworksna.com/support/rio/product.asp?prodID=235, Load the latest music manager. Then load the firmware upgrade.