Please inform me the steps for partial, semi full and full reset of the product. For example I know that for the partial reset I have to use the keys # and 3 simualtenusly.
Thank you in advanace
mgalanis
Thank you for your response. Your reply was very helpfull.
Minas galanisThank you for your response. Your reply was very helpfull.
Minas galanis
AnonymousFeb 22, 2008
rec'd message no links to computer after using day before and nothing i tried to resolve it worked. This morning I uninstalled it from the computer and tried to reinstall it. The error message was "fatal error" and "msi. imagezoneexpress"rec'd message no links to computer after using day before and nothing i tried to resolve it worked. This morning I uninstalled it from the computer and tried to reinstall it. The error message was "fatal error" and "msi. imagezoneexpress"
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Power off printer, then press and hold buttons while powering on, if it
doesn't reset, then unplug it and press and hold buttons while plugging
it in, please tell us if the machine even tries to reset.
# and 3 Partial Reset
# and 6 Semi-Full Reset
# and 9 Full Reset
A
Full Reset will clear any stored information in the printer, speed
dials, etc, so always start with a partial reset and work your way up.
Hi, Thank you for contacting Fixya. Please perform the steps given below in the given order to resolve this issue. Perform a power reset of the All-in-One 1. Press the Power button to turn off the product. NOTE: The product might not turn off after pressing the Power button. Continue to the next step regardless 2. Disconnect the power cord from the rear of the product. 3. Disconnect the power cord from the electrical outlet. 4. Wait 30 seconds. 5. Reconnect the power cord to the electrical outlet. 6. Reconnect the power cord to the rear of the product. 7. Press the Power button to turn on the product. If issue still persists then please perform a partial reset on your unit. Please follow the instructions given below to perform a partial reset on your unit. NOTE: A partial reset resets the following settings: · All user menu settings are reset to the default values. · All telephony parameter values are reset to the default values. · Country and language user interface is reset to the default values. · Fax memory is cleared.
Performing a partial reset of the All-in-One 1. Unplug the power cord from the product, and wait 20 seconds. 2. Press and hold # and 3 while plugging in the power cord to the product. 3. Release the buttons after the product starts up. The product will now be reset to factory defaults. If issue still persists then please perform a semi-full reset on your unit and verify the results. NOTE: Semi-full reset resets the following settings.
All user menu settings to default
All telephony parameter values to default
Initiate select country and language UI
Clear fax memory Clear fax journal information
Clear all speed dials/broadcast lists
Clear personal header information
Instant Share Settings
Wireless Settings Cleared
Performing a semi-full reset of the All-in-One
Unplug the power cord from the product, and wait 20 seconds.
Press and hold # and 6 while plugging in the power cord to the product.
Release the buttons after the product starts up. The product will now be reset to factory defaults.
HP 6310 Reset There are 3 types of resets in the printer 1.Partial Reset 2.Semi full Reset 3.Full Reset To do partial Reset.
1. Unplug the power cable and turn off the the unit. 2. Press and hold # & 3 at the same time with out connecting the power cable. 3. While holding the button, connect the power cable and do not the release button for 5 sec. 4.Then turn ON the unit To do Semi full Reset.
1. Unplug the power cable and turn off the the unit. 2. Press and hold # & 6 at the same time with out connecting the power cable. 3. While holding the button, connect the power cable and do not the release button for 5 sec. 4.Then turn ON the unit. To do full Reset.
1. Unplug the power cable and turn off the the unit. 2. Press and hold # & 9 at the same time with out connecting the power cable. 3. While holding the button, connect the power cable and do not the release button for 5 sec. 4.Then turn ON the unit
If I could be of further assistance, let me know. If this helps or solves the issue, please rate it. Thanks, Joe
Lean the rollers in the automatic document feeder (ADF)
Remove the document feeder tray from the product by gently pulling it.
Lift the cover of the automatic document feeder by pulling it outward.
Gently clean the rollers with a very damp cloth ansd a dab of dish detergent.
Close the cover of the automatic document feeder, and then reattach the document feeder tray.
To clear the "scanner error" message do a Perform a partial reset
Disconnect the power cord from the product.
Press and hold # and 3 while reconnecting the power cord to the product, and then release both buttons.
Try making a color copy by pressing the Start Copy Color button on the product control panel.
If the partial reset resolves the issue, you do not need to continue troubleshooting.
If the error message displays again, proceed to the next step to try a semi-full reset.
If a partial reset did not work do the following: Perform a semi-full reset
CAUTION:
Performing a semi-full reset deletes any saved phone numbers on the product.
Disconnect the power cord from the product.
Press and hold # and 6 while reconnecting the power cord to the product, and then release both buttons.
Try making a color copy by pressing the Start Copy Color button on the product control panel.
If the semi-full reset resolves the issue, you do not need to continue troubleshooting.
If the error message displays again, unit may need service.
If I could be of further assistance, let me know. If this helps or solves the issue, please rate it. Thanks, Joe
Thank you for your response. Your reply was very helpfull.
Minas galanis
rec'd message no links to computer after using day before and nothing i tried to resolve it worked. This morning I uninstalled it from the computer and tried to reinstall it. The error message was "fatal error" and "msi. imagezoneexpress"
how do you reset your 6310. I really would like to know?
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