There is a couple of way to do this. If you are trying to call forward the lines to a outside extension you will have to press Intercom #6011 9 (your phone number you want it to go to) then redial. Your second option is to get call forwarding through your telephone provider. Usually this is a low cost addition and is the way I would forward calls externally. Hope this helps.
SOURCE: toshiba dkt 2020
I'm having the same problem-- I have several phones that do not have a working hook switch. Is there a way to repair/fix this myself? Or is it something I'm just going to have to pay to have someone fix?
SOURCE: CanToshiba DKT 3020SD phones be muted...HOW
from left to right, 2nd row 1st button are mic button
press one to mute the mic
SOURCE: I NEED TO SET UP THE TIME AND DATE ON A TOSHIBA
http://www.wedophones.com/Manuals/Toshiba/Toshiba%20DK%2014,40i,424%20Rel%203-1%20&%204-1%20Programming.pdf
Check page 1-15 on site above. If link doesnt work go to link below and click on DK programming manual.
http://www.wedophones.com/ToshibaManualsLead.htm
Hope this works for you.
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