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Please open the front cover( where the toner bottles are located). You will find a transparent "L " shaped box is the waste toner tank. You may pull it out and replace it.
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Take aout waste toner tank (vertical handle left of cyan toner cartridge) remove waste toner. Make shure that transparent windows are clean (light barrier). Replace aund resart printer
Open Front lid and find the waste toner tank left of the cyan cartridge. Just pull the vertical handle to remove it. After littering the waste toner make sure that transparent windows of the tank are clean. There is a light barrier.
run your Smart Panel and check what is the fault that is being detected.
If all the color toner had been replace. what about the OPC & waste toner tank?
note. Please replace the waste toner tank once it is full do not reuse the same waste toner tank. as it will course the internal of the printer to be spread with waste toner and your print out will be dirty and patches.
The "waste tank" is located behind the front panel that has the SAMSUNG name on it. Press on the upper corners of this panel and it will open up to reveal a clear plastic tank on the right side.
This tank pulls out easily and has two holes for excess toner to flow into it.
Look at the side of the tank that has the holes. You should see a part of the tank that extends out from the tank but ends in a clear square. The waste tank sensor "looks" thru this clear plastic square to determine if the tank is full. I.e. if toner is in this area and you cannot clearly see thru both sides, the sensor will tell the printer that the tank is full and needs to be changed.
If the tank is not full, use a long cotton swab and clean out the inside of this area. Once you can see thru both sides, carefully replace the tank back into the printer and turn the printer back on.
If done properly, the error should go away and you should be able to continue printing. I have doen this and it works fine.
(Some posts have had people cut this part of the tank off and simply tape over the hole that is made with strong tape. This bypasses the sensor and would allow the printer to run again. I have not done this as I do not want the possibility of toner spilling in my office.)
Exception:
The sensor could be bad and causing the issue. If this is the case, it may be cheaper to purchase a new printer - CLP-620 ND is a duplex, networked color laser jet that is selling from frys.com for $315.
the waste toner tank is a consumable part that fills with unused toner and needs to be replaced occasionally. Check your manuals for the location of the waste toner tank
The waste toner tank may be full. Please open the front cover( where the toner bottles are located). You will find a transparent "L " shaped box is the waste toner tank. You may pull it out and replace it.
On the machine there is a sensor that looks trough the waste tank even though you have wiped it clean the likely thing is that the sensor cannot see through the plastic waste tank.
I suggest vacuum the waste tank out until all the toner has gone then install it. If you cannot get rid of all the toner then wash the tank out and leave to dry then install it.
The wate motor transfers (you guess it) waste toner to the waste toner bottle. If the bottle fills up, the motor cannot transfer more waste to it. This is rare, for the printer should ask for a new waste toner bottle when the previous one fills. However,it happens frequently when users try to empty and clean the bottle instead of replacing it.
If a new waste toner bottle is in place, then the printer needs a new motor, which can only be purchased through an Authorized Service Center.
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