Lutron Maestro dimmer rocker stopped working

I will take anybody's broken Lutron dimmers.
Please let me know...

Marty

Hello. There could be a couple of possibilities. First is the simplest to verify, is it a Companion Dimmer, Standard Dimmer switches or a 600W or 1000W Maestro Wireless Multi-location Dimmer. The Maestro Companion Dimmers can not be used individually, as they do not control a load, and must be used along with a Maestro or Maestro Wireless Multi-location Dimmer. The Campanion Dimmers are also a line/low voltage rating, and rated for incandescent and halogen but may not handle some flourescent fixtures. The other thing I can think of is that you may have interfearence from another item. They are radio frequency (RF) devices that communicate together for wireless control of lights. Here's two links that may be of some help, the second has downloadable install instructions.

http://www.smarthome.com/6601LA/Lutron-MA-R-LA-Maestro-Companion-Dimmer-Switch-Light-Almond/p.aspx

http://www.prolighting.com/lumamaprsmre.html

Hope this helps out, don't forget to rate this answer.

Thank You,
Richard

1) If this installation was working before, the Maestro has a small pull-out circuit breaker that lets you reset the device. This is called the FASS Front Accessible Service Switch, located at bottom of dimmer where it meets cover plate.
Open sample Lutron Maestro dimmer manual to see FASS illustration
http://www.lutron.com/TechnicalDocumentLibrary/0301106A.pdf

2) If this is new installation, then double-check your wiring and check that load matches dimmer capacity: 600 watt incandescent or halogen, which apparently excludes CFLs.
Some electronic devices have shortened lifespan on circuits that are not clean. Use circuit analyzer on nearby outlet that is on same breaker to see if line has interference.

3) Lutron has customer service numbers:
1.888.LUTRON1 (588.7661)
1-800-523-9466

Add a comment for more free help.
Also take advantage of fixya phone service.
For a price, expert speaks with you over phone while you work on dimmer or any do-it-yourself project.
Fixya is always less expensive than a service call.

1) If this installation was working before, the Maestro has a small pull-out circuit breaker that lets you reset the device. This is called the FASS Front Accessible Service Switch, located at bottom of dimmer where it meets cover plate.
Open sample Lutron Maestro dimmer manual to see FASS illustration
http://www.lutron.com/TechnicalDocumentLibrary/0301106A.pdf

2) If this is new installation, then double-check your wiring and check that load matches dimmer capacity: 600 watt incandescent or halogen, which excludes CFLs apparently.
Some electronic devices have shortened lifespan on circuits that are not clean. Use circuit analyzer on outlet on same breaker to see if line has interference.

3) I don't see MAW-600 W listed among Maestro dimmers, so I don't have that specific manual.
http://www.lutron.com/Service-Support/Technical/InstallationInstructions/Pages/InstallationInstructions.aspx?syst=Dimmers+%26+Switches&prodn=Maestro%C2%AE+dimmer+%26+switch

4) Amazon certainly shows the MAW-600 W, in case you need a replacement.
http://www.amazon.com/Lutron-MAW600H-WH-Electronics-Maestro-Dimmer/dp/B000BPCWQE

5) Lutron has customer service numbers:
1.888.LUTRON1 (588.7661)
1-800-523-9466

Add a comment for more free help.
Also take advantage of fixya phone service.
For a price, expert speaks with you over phone while you work on dimmer or any do-it-yourself project.
Fixya is always less expensive than a service call.

The electrical devices that fit into a wall box are not repairable. This is true for dimmers, switches timers and receptacles.

Wall devices do not have replacement parts.
I was just at Lowes buying GFCI receptacles and noticed they have ordinary switches for less than $2.
The Lutron designer devices are more expensive. The local box store may have a reasonable alternative.

When replacing a dimmer or timer, check a couple things. Not every dimmer works for all types of lighting. Some devices are for incandescent only. Some devices are rated for 500Watts and others are rated for 1000Watts. You may have a 1000W dimmer, and they are more expensive as you know.

If I understand correctly, you have the Lutron Pico wireless control
And you have the Lutron Maestro companion switch or companion dimmer
Pico will not work with ordinary wall switch or dimmer >> it has to be a companion product from Lutron


I have read the PICO wireless manual, and it shows no instructions for communicating with the companion wireless switch or companion wireless dimmer
http://www.lutron.com/Products/SingleRoomControls/MaestroWireless/Pages/Overview.aspx

http://www.lutron.com/TechnicalDocumentLibrary/369-144f_Pico_Wireless_Control_SpecSub%20%286%29.pdf

I have read the 120V Companion switch manual and it shows no instructions for communicating with the PICO wireless control
http://www.lutron.com/Service-Support/Technical/InstallationInstructions/Pages/InstallationInstructions.aspx?syst=Single+Room+Controls&prodn=Maestro+Wireless%C2%AE

http://www.lutron.com/TechnicalDocumentLibrary/030865c.pdf

1-800-523-9466 for technical support
Technical support online appears at page bottom

Normally manuals give you some clue as to how the product works.
The PICO manual says it's easy to control lights (I guess it's easy for mind-readers)
There seems to be no answer or hint when working with the PICO.
I think Lutron tech support is where you go from here.

Let us know what you discover

I have spent considerable time on the Lutron site past couple days looking at their dimmers.

Lutron has a lot of dimmer varieties. The basic breakdown is 600Watt and 1000Watt. But different dimmers control different types of lighting.
Here is the long list of Lutron dimmer manuals:
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http://www.lutron.com/Service-Support/Technical/InstallationInstructions/Pages/InstallationInstructions.aspx?syst=Dimmers+%26+Switches&prodn=Maestro%C2%AE+dimmer+%26+switch


I cannot find a specific troubleshoot manual for Lutron dimmers
So I suggest 4 things:
1) Feel the dimmer switch for heat >>> if it is getting hot (not warm), then that dimmer is dangerous, so remove dimmer immediately, add up your total bulb wattage to make sure you're below the 600 or 1000 watt capacity of you model dimmer
2) Look at the list of manuals shown at link, and make sure your dimmer matches the type of bulb you are using. Your dimmer model number and wattage should be printed on side or back of dimmer.
3) These dimmers use electronics to control the lights. Electronics go bad. The higher the wattage controlled by your dimmer, the more heat, and the shorter the dimmer life.
4) Short in the wires. Replace your dimmer with one from Home Depot and see if the condition persists. If it does, then a short is probably somewhere in that circuit. Troubleshooting a short is another long answer that needs more wiring detail ... please repost if you have a short.

Go here for download instructions:

http://www.lutron.com/cms400/PageBuyNow.aspx?id=16977&mn=1815


If you need further help, I’m available over the phone at https://www.6ya.com/expert/craig_3fa289bf857b1a3c

This dimmer was not made to dim a load smaller than 40VA. That halogen bulb would only have been 20VA or so.

http://www.lutron.com/cms400/PageBuyNow.aspx?id=16977&mn=1815

I think that when your bulb burnt out, the dimmer over-volted the transformer and smoked it. That said, I think you have a fixture problem and, possibly, a switch problem, too.