Dell PowerEdge 840 (becwmk1_2) Server Logo

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Posted on Oct 27, 2009
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We have a Power edge 840 that can't not detect any HDD in starting process, although power and data led are on. Can you help me to solve this problem? Thank you very much! Best regard!

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  • Master 10,406 Answers
  • Posted on Oct 27, 2009
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Check both the POWER and the DATA cables between the motherboard and the HDD (Hard Disk Drive).
Remove them, and then re-insert them.

Try connecting the DATA cable to an alternate connector on the motherboard.

Remove the HDD, and connect it to another computer,
to see if the HDD can be detected on that computer.
If not, the HDD is the problem.



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  • Dell Master 32,281 Answers
  • Posted on Oct 27, 2009
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Check the BIOS configuration, does it detect the hard drive?
If it doesn't detect the hard drive then it is probably faulty and that is why the hard disk is not detected when the computer boots up.
The hard disk needs to be replaced and Windows needs to be installed on the new hard drive with the computer's device drivers and programs to get a working computer again.

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