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Master
728 Answers
- Posted on Oct 26, 2009
Re: I need to take my printer off error, is not printing...
Hi claudia522,
Reset the product
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Without turning off the product, disconnect the USB cable from the rear of the product.
NOTE:
The USB cable connects to the port on the back of the product. The port is labeled with the USB icon
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Remove the cartridges from the product.
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Wait for the 'Insert Cartridges ' message to display on the control panel.
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Disconnect the power cord from the back of the product.
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Wait 60 seconds.
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Reconnect the power cord. If the product does not automatically turn on, press the Power button
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Reinsert the cartridges, and then close any open doors on the product.
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If you receive a prompt to print a calibration page, do so.
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Reconnect the USB cable to the rear of the product, and then try printing again.
Good :Luck,
Mark
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