I recently had to reset my router due to a power outage and ever since I cannot get anything to print. The print jobs are in the print queue but the printer isn't getting them. It says error on the first print job. I've turned the printer off several times and still nothing. Tried tech support and was disconnected from chat.
If you reset your router, the IP address of your printer must be on default when the router is down, so you need to set the IP address of your printer again, to do this you must go to SETUP, then NETWORK, then IP SETTINGS, then MANUAL.
OR you can also choose NETWORK SETUP WIZARD.
Post here if you have other question. thanks
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THANKS that was it. It is working again.
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